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Best Western Plus Humboldt House Inn

  1. California
  2. Garberville Lodging
  3. Garberville Museum

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Story

At the Best Western Plus Humboldt House Inn you’re sure to find that little something extra. With our modern amenities and thoughtful design, the Best Western Plus Humboldt House Inn will stand out among other hotels in Garberville,CA. For the business traveler, a spacious work desk and free internet access are included in all our guest rooms to ensure you don’t miss a beat while you’re away from the office. For extended stays, each room provides a convenient in-room mini fridge that is ideal for drinks and snacks. We also have an in-house fitness room, so you can keep up your workout routine while you’re on the road. As always, the Best Western Plus Humboldt House Inn will provide you with the superior customer service that you are used to at Best Western® Hotels & Resorts.

Address: 701 Redwood Dr, Garberville, CA 95542, USA
Phone: (707) 923-2771
State: California
Zip Code: 95542


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Reviews
I was very happily surprised with this place! Front desk staff was very welcoming and friendly. The room, as well as the entire hotel was very clean and well maintained. The pool and grounds very nicely landscaped and kept up. The beds were comfortable, it was quiet, had a great view of the mountain, and a good sized balcony to sit on. Well located in the heart of the redwood forest, so it was easy to get to everything! I am very rarely so impressed with a hotel; I had to write a review. Plus, the complimentary wine and cheese (5:30-7:30) made the sticker price not so bad! I highly recommend this hotel if you're traveling to the area! Pool and hot tub were very nice and well maintained also.
8 years ago (21-08-2017)
Beware of Garberville. This hotel is nice (although staff seemed young and just barely trained) but the town it's in has a big homeless problem. When it began to get dark people began milling around the town, many of them clearly on drugs and many just young homeless people wandering around. Many young people have dogs with them and just mill about creating a somewhat scary environment. The balcony lock in our room looked as if it had been reinforced outside the norm of a regular hotel lock which made me feel like there was really a problem here. The entire town seemed strange and has a very negative vibe to it. I would never have stayed there that night if anything close was available.
8 years ago (25-10-2017)
I booked a room with my credit card for my husband and he paid cash next day. Had to get authorization form and send copies of my cards Which was a bit of a hassle because the lady didn't know how to work the email n insisted on me just faxing which was fine. Paid cash the next day so my room charge of $200 should have been released. I proceeded to call the front desk and this girl name Erika with bad customer service said we release the hold as soon as you pay in cash. I said it shows as a charge so she tells me I have to call my bank because they are responsible for the hold not being released. I told her that Makes no sense she replies that's what we are suppose to tell our customers. Really? So I called my bank and they were confused because it was indeed a charge and they have no control over holds n charges made by hotel. I then called the hotel back and asked for a manager Erika said there is a manager by won't be in till late tomorrow night. So I asked her to help me fax me my receipts. Then she asked me for all my info. Once she found it she says Oh did you say the charge was $200? I said yes n she said The charge is for smoking weed in the room. Excuse me no one smoked in the room. She says yes you did and it is against the law to smoke in hotel. I proceeded no one smoked in the room. My husband was in the background upset at the allegation and yelled that's b.s. No one smoked in the room you guys are just trying to make money off us,The only time I smoked was outside. She then says it's against the law to smoke outside and I feel threatened and I don't have to help you anymore and hung up on me. I called back trying to get my receipts and paperwork that I signed to have so I can send to my bank and I couldn't get a word in Erika kept repeating she was threatened and she didn't have to help me and hung up on me again then again for the 3rd time. So we called corporate being that this is the only establishment we stay in anywhere we go and have never been accused of smoking anything in a nonsmoking room. Many guests there that night were smoking weed and cigarettes on their balconies and on the side walks in the area it is Humboldt after all but I'm upset that I was charged and that wasn't even the case. I guess this is how they make extra money I should've known when I was signing papers for the room the lady couldn't get the total right as if she was making it up. First it was $175 for a room then $283 n the hold on my card was $200 then paid $267 in cash the next morning n now what was suppose to be a hold is now a charge for smoking weed and no one smoked in the room. Mind you she had my husband keep watch n told him not to let anyone in till she returned. They obviously don't have enough well trained staff for these positions. We guests of Best Western for years so for this to be our first bad experience is terrible and expensive. There was absolutely no smoking in the room and the employee here was extremely rude n seemed bothered to begin with. Hope this manager gets his house in order. We are working with corporate to get our money back for the charge.
8 years ago (17-09-2017)
Here's the deal. We all love travelling. But the things we have to go through to get on the road is far too difficult and overall not worth the time and money. Then there's Best Western plus. The experience is just so much nicer and simple. In fact, staying at those hotels is more enjoyable than my everyday life. You know it's good when you get home and feel lileb you're life is lacking. The location is literally the most perfect and well though out. The drives to near shops are all under 5 minutes. The service is great, and the rooms are spacious and cozy. Overall, these hotels are essential to the maximum vacation experience!
8 years ago (11-08-2017)
Lovely room with so many extra services provided. The complimentary wine and cheese was a lovely touch and the hot breakfast and delicious coffee exactly what we needed ahead of a long road trip. For motorcyclists they offer a piece of wood for the side stand and a clean face washer to wipe the bike down. Only issue we had (Which I didn't report but should have) was that the shower didn't get more than warm. Beds were very comfortable and the hotel was within easy walking distance of restaurants and a bar.
8 years ago (10-06-2017)
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