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Best Wok

  1. Rosedale
  2. Rosedale Chinese

Reviews, get directions and contact details for Best Wok

Best Wok
Address: 13861 Francis Lewis Blvd , Rosedale 11422, NY, US
Phone: (718) 525-3900
State: NY
City: Rosedale
Zip Code: 11422


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Reviews
My order was not only missing items my drink, napkins but the fried rice was not good chicken was ok and they sent one sad little fortune cookie
I’ve been a loyal customer since 2011. This has been the only place I will eat Chinese takeout from. They have been a constant in my home, at least once a week. During times when my health is bad and I can’t cook, they supply a majority of our weekly dinners. I’ve spent countless dollars here. Even had them cater the cocktail hour for an even with over 50 guests last summer. My average order is over $40, for family lunch or dinner. I called to order today, and wanted to use the coupon for free pork fried rice with over $35, my order was $37. I was told I have an old menu, the new coupon is over $42. I just got this menu with my delivery last week. The person said I was lying and maybe I throw away all the new menus and keep the old ones to get the coupon. Are you kidding me?! He said the menu I have is at least 7 months old because their new menu just came in last month. Make that make sense. I spend too much money with them, I’m a regular customer and I won’t allow them to devalue me or my dollar. It’s funny, when the pandemic first hit, I made sure to continue to support them. Then they had to close. When they opened back they called me, because I was a regular customer and they wanted us to know they were open. I made sure to buy 2 days out of the week. Because they were good people and I wanted them to know that. Well I guess I’m no longer a valuable or welcomed customer. So this is the end of a decade long relationship
Food came burnt. When I called they said they couldn’t refund my money not even partly. Just disgusted.Spent over 60 dollars for burnt garbage!
They food used to be good But ever since the staff changed to a group of younger People which which may possible be younger family, the Food is Nasty. Rice is horrible. Fried wings are like cardboard.. Its a disgrace of how it went downhill fast
Best Wok delivered food to my house and a roach crawled out. I ate their food for years and will never eat from them again!
My request of overdone fried chicken and placed into brown paper bag was honored. After an hour this chicken is still crispy. To enjoy good fried chicken do not put it into any food container, it will not be crispy
It’s quite disheartening to loose a relationship of three years with you guys. You’ve catered for my party, been my last hope for dinner and also have also been a go to for my friends but tonight after been spoken to rudely on phone and bang the call on me telling me to take my money somewhere because I specifically requested I wanted my rice separated from my sauce. So bad and it’s terribly bad. Customer satisfaction is key and I am quite disappointed it came from you. Apparently you couldn’t figure out it was me but it doesn’t matter, old or new customer treat them well. I’ve once written a good review but it’s good I write my bad one too
Food is horrible and they very disrespectful. when I told them don’t put a lot of salt in the food, they said ok. When the food arrived and taste the food was too salty! I called them and tell them I want a partial refund because the food and they pretended they didn’t speak English. Don’t BUY FOOD from this place!
Be careful when you order food from here, I placed an order, and the wrong order was sent to me, Best Wok did come back with the correct order 25 minutes later, I didn't have a major problem with that, what grossed me out was they took back the wrong order, and probably gave that order to someone else. I am an honest person, but if I wasn't, I could have done something to that food, and they gave it to someone else, it makes me think did my order come from someone else, or was it freshly made, something to think about. BEST WOK WHEN YOU MESS UP ON AN ORDER DON'T TAKE BACK THE FOOD FROM THE WRONG ORDER, LEAVE THE FOOD WITH THE CUSTOMER, AND SEND THEM THE CORRECT ORDER, THAT IS KNOW AS GOOD CUSTOMER SERVICE. WHAT YOU DID IS A PUBLIC HEALTH SAFETY NO NO
I love their food just always taste so fresh
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