Big Red Shipping & Storage

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About

Big Red Shipping & Storage is Cornell's Official Vendor for Shipping & Storage.
We'll take care of you.

Story

Big Red Shipping and Storage is trusted as Cornell's Official Vendor for Shipping & Storage. If you want your items handled with care by an organization with over (15) years of experience in serving Cornell and (17,000+) contracts, enlist Big Red for your storage and shipping needs. We'll take care of you.

Mission

Our mission: Convenience, Customer Service and Consistency in shipping and storage services to Cornell, Ithaca College, and the greater Ithaca area.

Products

Small box (12 in. cube) $3.50
Large box (18 in. cube) $5.00
TV Box (26 in. cube) $9.50
Bubble wrap (12 ft.) $5.00
Packing tape $3.00
Packing tape dispenser $10.00

Address: 409 College Ave, Ithaca, NY 14850, USA

Phone: (607) 272-2000

Website

moc.liamg@sexobdergib

State: New York

Zip Code: 14850

Update Info

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Reviews

I recently booked an appointment with Big Red Shipping to pick-up my items on Monday for a Wednesday pick-up. No reply to my online appointment or my phone calls so I went to them in person. Gave two numbers, mine and my roommates, and address. Missed my appointment with no call or email and wasted two hours of my roommate's time. 

Tried to re-book to a Saturday pick-up and appointment was confirmed. Again, no-show. Emailed them to cancel my appointment with them and received no reply. No email to apologize for the incident or anything. Very rude communication from beginning to end.

Went with another storage company and had a 10x better experience. Showed-up 10 minutes early, sent texts/emails before they came, very responsive. Used to love using BRS and experienced great service in the past, but will never use it again.

 9 years ago (03-09-2017)

Do not use. Terrible service. They missed my delivery appointment and after waiting for several days, my stuff still has not been delivered. They rarely pick up the phone and they ignore your emails. The worst part is that I am not the only one in this situation. I went to Student Agencies and found out that their phone has been ringing not stop, with a full voice mailbox, and students and parents have been coming in to complain. Save yourself the stress and avoid this company.

 9 years ago (22-08-2017)

they were helpful in the beginning, but did badly in shipping them to the place where I live. For Storage and having them shipped to Ithaca, it might be a different story; but if you are to ship your belongings to a place out of Ithaca, it is not that good and it does not worth the price you are paying. Use it only within Ithaca area

 9 years ago (27-07-2017)

Quick and convenient. @Luke Bushner is an exceptional manager and took care of all my shipping needs in an expeditious and professional manner.

 10 years ago (13-01-2017)

I had a pretty good experience with this company.  I graduated last year and decided last minute that I would need to store half my things from my apartment over the summer.  I was able to make an account on their website pretty easily and schedule a pickup appointment for the following day. Appointments are scheduled in 2-hour intervals, so you might have to be patient as they could possibly arrive toward the end of that interval as they did with me.  The rates are a definitely a little on the higher end, however I personally think they made up for it with their convenient service and reliability.  I say they are reliable because I didn't know if they would be able to ship my things on time out to my new residence in the city. However, after telling them that exact date I wanted my things delivered on, they were able to send me a tracking number for the shipment the very next day.  Fortunately, everything did come in one piece, which I was grateful for after seeing that picture of the crushed box on this review page.  Overall, despite their higher rates, I found their service to be more than satisfactory.  So, if you need a place to store your things and you can spare the money I would, without a doubt, recommend this company.  

 14 years ago (26-03-2013)

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