Secure Self Storage

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Address: 35 Royal Rd, Ithaca, NY 14850, USA

Phone: (607) 283-2130

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State: New York

Zip Code: 14850

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Reviews

Well placed easy to get in and out ,yet feel things are well protected rates okay 

 9 years ago (27-06-2017)

I have been a customer here for 7 years. Over the last year I  have constantly gotten harassment from the male that works here. I  had to talk to a higher manager to get the springs on the door fixed after 3 weeks of waiting for a phone call because for security reasons I wouldn't leave my only key. Then I find a red lock over my unit and it has been paid! I  have both the paper copy and the emailed copy yet this male refuses to unlock my unit. I have a disabled child and need access to get things out of the unit at any given moment. This is a clear violation of my rights and a theft of my property! If you call this male out on something that he has done, expect he will retaliate against you and then blame it on everyone else.  

 10 years ago (11-09-2016)

I compared many storage businesses in the area before settling on Ithaca Self Storage, which was referred by a friend -- with good reason, it turns out. First, unlike many of the local operations, they have a good security system with cameras, good fences, and an electric gate. I felt safe having my stuff there -- you hear horror stories about vandals, etc., and some of the other local storage areas you can walk right into without any substantial security, sometimes even no fence. Ithaca Self Storage has convenient access, however, for customers, 24 hours a day, with an electric gate code. Second,  I had my stuff there for two years. When I pulled it out, it was in excellent shape. I remember asking one of the managers about drainage, etc., and he said they had put a lot of attention into design when they set up the complex. With the amount of precipitation we get here, these details are important. Third, every time I dealt with the management, I found them to be extremely professional, rigorous, and considerate. They go buy the book when it comes to procedure, legality, and security, which makes you feel really good about keeping your stuff there, but at the same time they are friendly and human. For example, once I left town forgetting to lock my lock; they noticed, contacted me, gave me several options for dealing with the situation, and took care of it promptly, all in a very friendly way. Very impressive. Overall, a very professional business with pride in what they do. Very good value for money. Highly recommended.

 13 years ago (01-09-2013)

This self storage place has very clean and accessible lockers. To me, the best part has been that I payed my fees and could just forget about it and not have to worry. I don't have to worry about making payments or receiving spam emails. The site has heavy surveillance and a gated entrance accessible via your personal code. If you need to short term or extended storage near Ithaca, this is the place to go!

 13 years ago (24-03-2014)

I moved in to my storage unit in February of 2013.  While I have been there, I've had no issues at all with the unit.  The management team has been extremely supportive.  Prior to moving in, I looked at several other sites and this one by far is the cleanest and most spacious compared to the other units.  The location is very convenient.  All in all, I am very satisfied with my decision to move in to Ithaca Secure Self Storage.

 13 years ago (20-01-2014)

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