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Reviews, get directions and contact details for Big Sky Bikes

Big Sky Bikes

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Big Sky Bikes, Inc., originally Big Sky Cyclery, was founded in 1953. Our shop caters to all ability levels from the casual rider to the racer. We are a full service bicycle repair and sales shop.

Address: 809 E Front St, Missoula, MT 59802, USA
Phone: (406) 830-3195
moc.ekibyksgib@bor
State: Montana
City: Missoula
Zip Code: 59802


Opening Hours

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 6:00 PM
Sunday: Closed

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Reviews
Bought a replacement crank (was not in box).  Shouldn't have thrown out receipt, but not sure it would have mattered anyway.  Turned out to have striped pedal threads.  Owner said we didn't sell you a striped crank - several times.  Though I had visa statement in hand, he couldn't find me in his computer.  Said as far as he's concerned, the sale didn't happen.  Said he would figure out what was going on, but they had not sold me a striped crank. Insisted I was making something up.  Some back and forth continues and I say "this is pretty bad customer service."  He then marches to the front door, opens it, gestures for me to leave and says "I don't need you as a customer."  Wow, can't ever remember having had an experience like that.
8 years ago (06-11-2017)
Excessively overpriced. If you are looking for parts such as replacement housing, cables, tubes, brake pads, etc.. they mark their products a minimum of 40% higher than ALL the other shops around town. Just the other day I bought a single pair of brake pads for $22 from another shop that big sky bikes had priced at $35 for the exact same product. However, their service is great, as they are always pleasant and helpful. Would love to give them my business if they started pricing things more competitively.
8 years ago (06-04-2017)
These folks know what they're doing and provide excellent value and an excellent experience. We walked into their shop four minutes before closing and needed a little help. They stayed late and took care of us. We highly recommend Big Sky Bikes!
8 years ago (03-07-2017)
Great stop on our XC bike tour. Chain change and brake pads. James was helpful and had us in and out in good time.
8 years ago (01-09-2017)
I generally do not get along well with bike shops. The guys at Big Sky are extremely courteous and professional. They have an excellent knowledge base. I have a full shop in my house and rarely pay for service, but I take my bike to Big Sky when I need a second opinion. I always feel like it is money well spent.
9 years ago (30-11-2016)
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