Bigley Auto

Reviews, get directions and contact details for Bigley Auto

Address: 2360 Pennsylvania Ave, Charleston, WV 25302, USA

Phone: (304) 346-2620

State: West Virginia

Zip Code: 25302

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Reviews

They over charge people.  They charged me $200 to change a fuel filter and I bought a new filter with me.  They changed me 1.5 hours labor to repair a fuel line but they only spent 15-30 minutes working on it.

$85/hour is too much for me.  I won't go here again.

 7 years ago (12-01-2018)

My husband and I have been coming here for years.  The service has always been friendly and knowledgable at a reasonable price.  They have found solutions to problems when no one else could and they don't stop until it is fixed.  This is the only auto shop in town we truly trust.

 8 years ago (27-04-2017)

The company does a great job at taking care of business. The owner and staff is very friendly and all around good people.

 8 years ago (24-06-2017)

It may not look like it from the outside looking in, but Bigley Auto may be the best place in Charleston to take your vehicle. The people are good people, you can't beat the price, and they work hard to keep the turnaround time at a minimum. I respect that they don't replace parts unnecessarily under the guise of being thorough just to inflate the cost, as some places might. They had an opportunity to do so on my last visit - we even discussed replacing the parts beforehand - but they determined it wasn't necessary and choose not to.

The first time I went, I had my car towed near the end of the day on a Friday. I had called ahead to let them know I was coming to drop it off and it might be right at closing - I understood if they wouldn't be able to look at it until Monday. When I got there, they stayed a bit late to diagnose the problem for me so I could look for and order the part over the weekend (specific Nissan computer that not even a dealership would have kept in stock for a vehicle as old as mine). I gave them an ETA once I had the shipping info for the part, and we arranged a time for me to stop back by the day it arrived. When I got there with the part, they had me ready to go in no time.

 8 years ago (08-02-2017)

Very friendly service. My car was inspected and the parts cost estimated within minutes. Then the parts we needed were delivered to the shop within minutes.  Had a lot of work done, and was out the door within an hour.  They are very easy to deal with, and did an awesome job fixing everything I asked. Labor cost was cheap too. You made a customer today ! I will be back. 

 8 years ago (21-12-2016)

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