BJ's Brewhouse

Reviews, get directions and contact details for BJ's Brewhouse

Address: 23 Green Acres Rd W, Valley Stream, NY 11581, USA

Phone: (516) 256-8800

Website

State: New York

Zip Code: 11581

Opening Hours

Monday: 11:00 AM – 11:00 PM
Tuesday: 11:00 AM – 11:00 PM
Wednesday: 11:00 AM – 11:00 PM
Thursday: 11:00 AM – 11:00 PM
Friday: 11:00 AM – 11:00 PM
Saturday: 11:00 AM – 12:00 AM
Sunday: 11:00 AM – 11:00 PM

Update Info

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Reviews

Terrible place!!!! Was seated with no menus when I asked a male hostess for one he said they have no more. food came out one by one with a party of four! When I asked for a fork she act like I was bothering her when she realized the whole table has no forks. waitress didn't even repeat our order back causing her to mess up two dishes. The asparagus was not cooked and each plate was served cold. Would never come back there to dine again. The manager also tried to act like he was there to help but was in all a total jerk as well. And the customer service is terrible! You would swear the hostess and waitresses was dragged in and as if they didn't apply for the position they hold. Smh

 7 years ago (28-01-2018)

Service was good and the food was gr8. Keep up the good service. Tastiest food i had in a long time. Especially the fried calamari.

 7 years ago (13-02-2018)

I came here for dinner last night and had the worst experience that I've ever had. My boyfriend and I gave our name to the person at the desk. We were told that it was a 20 minute wait. After noticing that people, who entered after us, were called for seating we asked why we haven't been called. The employee informed us that our name was never on the list. Then they added our name on the end of the list and proceeded to call people ahead of us. These same employees saw us waiting in the lobby for what was now 45 minutes and they acted like it was unimportant. At this time we spoke to the manager who was very nonchalant about the situation, but did have us seated. This is so acceptable and a bad first time visit for my boyfriend. I've been trying to get him to dine at this restaurant for a long time and now we were treated like we didn't matter. Is was a very embarrassing and waste of time. Not to mention we weren't compensated or discounted for that horrible experience.

 7 years ago (05-02-2018)

Don't bother. Too many young people working there and unfortunately it shows. We got a burger and fries and some dry ribs with no sauce. My husband asked for ketchup which  came at the END of the meal when we no longer needed it. I never received anything for the ribs. We waited so long for the check we went to the hostess to ask for it. Then they tell us we have to pay cash at the END of the meal because their systems are down. We did not have enough cash on us. Never again, our first and last time there. Service was THAT bad.

 7 years ago (08-12-2017)

My hubby & I came on a Monday just before lunch menu ended 3pm. But I ordered a full rack of ribs, mash potatoes & house salad. Excellent! Ribs was juicy with good sauce. My husband got a  medium rare ribeye with broccoli & mash. He loved it. The thing i could complain about was they didnt have flavor for our iced teas. Nice atmosphere. Affordable $59 total.

 7 years ago (08-01-2018)

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