BJ's Restaurant & Brewhouse

Reviews, get directions and contact details for BJ's Restaurant & Brewhouse

Address: 190 E Stacy Rd Ste 3300, Allen, TX 75002, USA

Phone: (972) 678-4050

Website

State: Texas

Zip Code: 75002

Opening Hours

Monday: 11:00 AM – 12:00 AM
Tuesday: 11:00 AM – 12:00 AM
Wednesday: 11:00 AM – 12:00 AM
Thursday: 11:00 AM – 12:00 AM
Friday: 11:00 AM – 1:00 AM
Saturday: 11:00 AM – 1:00 AM
Sunday: 11:00 AM – 12:00 AM

Update Info

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Reviews

Used to love this location, but something clearly has changed.  My wife and I went there for a drink and quick bite after a friend's funeral as we've always enjoyed the menu and the service.  We were seated promptly, which was great, then sat for nearly 15 minutes without seeing so much as a SIGN of a server for our table.  Meanwhile, we watched as server after server tended to other tables around us and completely bypassed ours.  We finally flagged down a busboy (the only person who seemed to acknowledge we were even there) to ask for a manager.  Another 10 minutes have now passed, and the manager slowly starts to approach with this "what the heck is their problem?" look on his face.  We decided at that point (for the first time ever, at ANY restaurant) to simply walk out.  I agree with others that typically the service and food are quite good, but it has been declining steadily for a while now, and this was rock bottom for us.  Will NOT be going back.

 9 years ago (23-10-2017)

The service was very sad, the waitress has no interest in serving any of the tables. I came here to celebrate and make good memories with my wife and son, the waitress couldn’t have made it worse. I asked her for a well done Salmon and she got it , it was half cooked, I am not sure which part of “We’ll Done” she didn’t understand . 

Anyways , i am not planning to come back here and for sure I am gonna share my experience with my friends and colleagues here . 

I am so pissed off, I am writing this review before I left the restaurant.

 9 years ago (23-01-2018)

The service was great, and the food was pretty good. Honestly, the only thing that keeps it from 5 stars is that the waiter took a while to come around to get things and refill drinks.

 9 years ago (14-01-2018)

Waited 30 minutes for my entree and the waiter came back with everything except my plate, stating they didnt have it anymore, so I ordered something else without really understanding why it took 30 min for them to let me know that. After another 20 min wait the steak came with the wrong temperature...and never had my water cup refilled. Too bad as I used to love this place.

 9 years ago (09-12-2017)

Good food ! Average service.

Food was awesome but service was just ok.
Fish n chips were crispy & juicy . Honey crisp chicken salad was good. Fried calamari was ok , could have been better.
Desserts were awesome. Loved the salted caramel pizookie. 

Service needs improvement. Cutlery needs to be clean. We got dirty spoons and had to get them changed. Restaurant was half empty but Service was slow .

 9 years ago (23-12-2017)

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BJ's Restaurant & Brewhouse

Reviews, get directions and contact details for BJ's Restaurant & Brewhouse

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