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Reviews, get directions and contact details for Bliss Extraordinary Floral

About

Sedona's Fine Florist and Event Designers since 2001

Story

Bliss Extraordinary Floral is Sedona's premier wedding florist and event rental showroom, offering a large selection of the finest linens, table top rentals, arches and risers. From the most lavish event to an intimate affair, Bliss Extraordinary Floral has provided couture floral designs for 3 decades. Proudly serving all of Sedona's Fine Hotels, Golf Resorts, Tlaquepaque Chapel, churches and wedding planners. The Bliss Floral wedding studio is located in the beautiful Judi's Restaurant courtyard, in the La Pasada Plaza. Open Monday through Friday from 10a.m. to 4p.m. (Saturdays by appointment only!) Our elegant showroom and cozy fireplace makes an ideal location to sip a glass of champagne and plan your most special day! Please call for a complimentary wedding design consultation.

Members:

2012, 2013, 2014, 2015, 2016 Bride's Choice Award - Wedding Wire

2016 Top Rated Wedding Vendor, Brides.com

Premier Rating - Kudos

Society of American Florists

Arizona State Florists Association

Art and Nature International, Paris

The Phoenix Bridal Show

Address: 40 Soldiers Pass Rd #16, Sedona, AZ 86336, USA
Phone: (928) 282-3445
ten.anodese@larolfssilb
State: Arizona
Zip Code: 86336


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Reviews
I was in a wedding this weekend where Bliss did all the floral elements for the celebration. When any issue came up with the brides bouquet, Amy was very defensive and completely unemphatic. She told use she had been doing this for 40 years and she never makes mistakes! Instead of trying to diffuse the high tension situation, she kept pulling out the contract and trying to show us how correct she was. Communication is so important on days where emotion is already high, but Bliss really dropped the ball by shutting down and not being willing to try to see how the other side was feeling. Amy did come back with buckets of flowers to redo the bridal bouquet, but by that point the bride was so upset by her, that we just asked her to let us do it ourselves.
9 years ago (17-09-2017)
Bliss provided flowers for my sister's wedding in Sedona. The flowers were late and when the bride saw them, she cried. She had dreamed of peonies, ordered peonies and there were zero peronies. The bouquet that my sister wanted and showed a picture of when ordering was a cascading bouquet. The bouquet delivered was anything but. After Amy became defensive and quite rude to my sister by waving a contract in her face, myself and the maid of honor asked to speak to her outside so she didn't make the situation worse. She said she never made a mistake. Here's the thing. Despite being late, no peonies and forgetting 4 boutineers, this could have still been a 4 or 5 star review. Her horrible attitude and unwillingness to work with the bride towards a solution made that impossible. After speaking outisde, she did agree to leave extra flowers so we could remake the bouquet. The maid of honor called around and found other shops in the area that were far more willing to help than Bliss. One provided beautiful will peonies and airbrushed them to match the wedding colors. The maid of honor put together a beautiful cascading bouquet and myself and the wedding planner made the missing boutineers with what we had. (Bliss did provide a handle for the cascading bouquet.) Bliss could not have handled this situation worse. Bliss- in the future, if you are unable to fill an order due to hurricanes or any other reason, instead of sending an email that it may happen, once you find out it is in fact not possible, please don't present a bride with what you feel is sufficient. Offer options and make sure you're still giving them something they want. Also, some humility and an apology go a long way. Your attitude that you did nothing wrong and the very rude tone you used to address the bride's unhappiness was far from acceptable. The bride in this situation is lucky the only thing she missed out on was having flowers in all the pictures before the wedding. Had it not been for her maid of honor, she'd have been forced to carry a bouquet that was so far from what she wanted down the aisle or nothing at all. I hope if you're considering Bliss you will think twice and find a company with a reputation for their customer service. I will try to find the name of the shops that were instrumental to finding the flowers my sister wanted and share them here.
9 years ago (20-09-2017)
We were married in Sedona in November 2014 and Amy created the most beautiful flower arrangements. The bridal bouquet, cake table, and center pieces had vibrant colors and textures. She listened to what I wanted (color and style) and took our wedding from beautiful to elegant in the perfect way. We would highly recommend Bliss Extraordinary. Bicki and Jay
12 years ago (04-01-2015)
Bliss Extra Ordinary Floral is amazing. They are professional and responsive to emails and phone calls alike. My flowers for my teeny tiny wedding were perfect. I sent them a photo of the flowers I liked and they matched them with minor adjustments for the heat that I would have on my wedding day, without losing the look of the original bouquets. I should add that Bliss helped me stay on budget when I was suggesting flowers that were more expensive than what I needed for the look I wanted to acheive. One other thing I'd love to mention is just how amazingly helpful and nice they are. I was having a make-up disaster an hour before my pre-wedding photo shoot that my make-up artist refused to take time to fix because of other appointments. Amy from Bliss could see my problem and called around to other make-up artists until she could find one who would help me. Then she helped to make special arrangements for me to receive my flowers so they would not wilt in my car while I had my make-up fixed. Thank you Bliss!! You are really amazing.
16 years ago (05-10-2011)
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