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Reviews, get directions and contact details for Border Therapy Services

About

Welcome to Border Therapy Services for quality physical therapy in El Paso, Texas.

Story

Welcome to Border Therapy Services for quality physical therapy in El Paso, Texas.
Border Therapy Services is locally owned by staff members who work daily in the clinic. BTS specializes in musculoskeletal and orthopedic conditions and offers state-of-the-art equipment as well as an array of therapeutic modalities.
At Border Therapy Services you will be treated in a professional, caring, respectful manner. We are always here to listen to your needs and concerns. Your health improvement is our main focus. Our entire staff is committed to radically enhancing your recovery.

BTS offers the services of a Certified Manual Physical Therapist who is a member of the American Academy of Orthopedic Manual Physical Therapists, and a Certified Orthopedic Specialist who is recognized by the American Board of Physical Therapy. Additionally, we have five physical therapists with doctoral degrees, and one neurological rehabilitation therapist who is specifically trained and certified in the treatment of stroke, brain injury & Parkinson’s Disease.

Address: 2280 Trawood Dr, El Paso, TX 79935, USA
Phone: (915) 595-3535
moc.yparehtredrob@ttocsm
State: Texas
City: El Paso
Zip Code: 79935


Opening Hours

Monday: 7:00 AM – 6:00 PM
Tuesday: 7:00 AM – 6:00 PM
Wednesday: 7:00 AM – 6:00 PM
Thursday: 7:00 AM – 6:00 PM
Friday: 7:00 AM – 12:00 PM
Saturday: Closed
Sunday: Closed


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Reviews
My experience here was not that impressive. The therapists barely interacted with me and in 5 or 6 visits I saw 4 therapists. No continuity. Then, they have a tiny pool and try to get as many people in there as possible. Not a comfortable situation. When I decided to end my therapy no one asked why or if I was satisfied with the services I received. Then to top it off, the billing person called me three times within 30 minutes( I wasn't by my phone). The last time he left a message. He then proceeded to call my EMERGENCY contact in Chicago and leave a message with her. He didn't even give me time to call back. ALL OVER 40 DOLLARS!!!!! Seriously? I had been up to date and always made some type of payment and my balance was 40 dollars. Why wouldn't you allow your customer to call back before calling your emergency contact?
8 years ago (08-05-2018)
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