Briana’s Pancake House

Reviews, get directions and contact details for Briana’s Pancake House

"Family American Style Restaurant we are welcomingFamily friendly restaurant we dedicate ourselves tocooking for our customers in our neighborhood.""

Address: 425 E Main St , East Dundee 60118, IL, US

State: IL

City: East Dundee

Zip Code: 60118

Opening Hours

Monday: 06:00-15:00
Tuesday: 06:00-15:00
Wednesday: 06:00-15:00
Thursday: 06:00-15:00
Friday: 06:00-15:00
Saturday: 06:00-15:00
Sunday: 06:00-15:00

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Reviews

So excited they finally opened! Food and service was great. Even for being super busy on a Saturday morning we didn’t have to wait for a table. We enjoyed Gael as our server and will definitely be back to see him. Everyone was very attentive and accommodating.

Used be the Manor Restaurant.  Completely renovated for Briana's.  I had an omelet and my wife had crepes. We were both pleased with our meals.Food: 5/5

Amazing! My food was delicious and my sever Stacie was a gem! I got potato pancakes that blew the ones from my childhood out of the water. Everything was hot and fresh and plentiful. I had enough breakfast left over for the next day, so that's good value to me. Plenty of bang for my buck. Stacie never let my coffee get cold or low which is a huge treasure to a mom who seldom gets to enjoy hot coffee. I appreciated the attentiveness, her product knowledge and the pancake recommendation. Pretty sure I'm a customer for life.

We have eaten at a few brianas locations and were thrilled when we saw the sign they would be so close to home now.  Food was excellent.  Always delicious, and forever a great menu! Always mixing and matching things. My kids also enjoy the food.  Skillets and a specialty pancake is our go to meal when we want a little savory and sweet.  Establishment was clean, loved the lighting and brightness it brings to the place. Staff was attentive and worked hard. With them being only open two weeks obviously there are things they are getting used to, and they still ran it smoothly.  Remember to tip, and be polite to the restaurant industry or simply don't go out and eat at home.

Had breakfast here with my family - omelettes, scrambler, waffle, bacon, hash browns, coffee - all delicious. I'm picky about hash browns usually they're tasteless and mushy in the middle and these were perfect.  Our server, Karin was wonderful: prompt, very attentive, and friendly. We'll definitely ask for him next time we come back!  Restaurant and women's bathroom were clean.

First time back since the reopening. Renovations look nice. Service was horrible. Had to keep waving to waiter to get coffee refilled. No water until we asked though other tables got it as soon as they sat down. Our waiters attention to his customers was terrible. He seemed to stand around a lot by the kitchen. Other waitresses I watched were hustling their tables/booths.  We were seated in a booth along the ledge from main doorway. Terrible location, don’t sit there. People waiting to be seated we’re hanging on the railing right next to our table literally in our face when we started eating. Not sure why so many people were standing around waiting because they’re several empty booths and tables.  After seeing others who were seated after my family getting food and 45 minutes passed I asked our waiter about our order. He went to the kitchen and then said they never got it, but will get it out right away. We waited another 20 minutes waiter never came back to our booth. I was going to walk out, but walked over by kitchen to get waiters attention when he said food was finally coming out. Bill was 95.00 for four people.

First time I went was delicious.  Soup was good and steaming hot  we got warmed up croissants when the soup was served too. Skillets were very good and hot hot!  Everything was good. We said it was definitely a come back to place. We went again two weekends ago and the soup was served warm/room temp  Bread was room temp which was whatever I guess ... but the soup! No, we were like okay maybe it's just cuz of how busy they are they left it out too long before they brought it to us, but then the food come and as well was served warm and the server wasn't so great already. She barely attended us or refilled our coffees. Super busy Sunday I guess we said right... So fast forward to now this last time we go it's a week day. Flow was good not so busy and we thought okay maybe they can redeem themselves... and nope lol soup was warm/room temp ‍ bread was okay. And the food was served warm. By the time we got to our sides it was cold. The biscuit and gravy had to be taken back to reheat because it just sucked. Server we had was great though she was very attentive and nice . The food is just not there anymore from our first experience. We will definitely hold off from Brianna for now.

Our first visit was fantastic! We were Sunday regulars at the old Manor Restaurant and quite disappointed when the owners sold and it was turned into the "Manor Cafe," complete with slot machines. Briana's has completely transformed the interior and made much needed upgrades to the fixtures and bathrooms. It is now bright, airy and quite cozy. The food was fantastic, the service incredible, and the meal arrived fast. They have also modernized the ordering and bill paying. You can scan a QR code from your table and pay right there. I have to say, we were not sure what to expect and were blown away. We'll be Sunday regulars again! Also, kudos to our waiter, Karin. He is very good at his job!

I absolutely LOVE LOVE LOVE this restaurant! We try to go every week because I crave their food all of the time! Also the service is top notch! I always ask to be seated in Stacy’s section because she gives such good service and is very friendly. Give this place a try if you haven’t already!

soup was supposed to be fresh made but wasn't very hot and it was not what I expected.  my sandwich was made incorrectly but redone but below average. this branch is new and will try again and hopefully they will improve. the waiter seemed to be new and needs to improveFood: 3/5

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Briana’s Pancake House

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