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Briarwood Pet Shop & Kennels

  1. Mississippi
  2. Mississippi Pet Store

Reviews, get directions and contact details for Briarwood Pet Shop & Kennels

Address: 1461 Canton Mart Rd # E, Jackson, MS 39211, USA
Phone: (601) 956-5102
State: Mississippi
City: Jackson
Zip Code: 39211


Opening Hours

Monday: 8:00 AM – 5:30 PM
Tuesday: 8:00 AM – 5:30 PM
Wednesday: 8:00 AM – 5:30 PM
Thursday: 8:00 AM – 5:30 PM
Friday: 8:00 AM – 5:30 PM
Saturday: 8:00 AM – 1:00 PM
Sunday: Closed

Update Info
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Reviews
MOST HORRIBLE EXPERIENCE EVER!!! I dropped my dog off at 8:00 am, the lady told me she SHOULD be ready by 3:00 pm because they had a lot of dogs in front of mine. 4:00 pm rolls around and I'm like dang my dog not ready yet. Silly me was expecting a phone call to let me know my dog was ready. I mean I would think that's what a professional busy would do, Petsmart does. So right when I'm about to call I get a phone call from them at 4:40 pm telling me my dog is ready and they close at 5:00 pm. WOW!! That only gives me 20 minutes to make it to my dog whom has never been without me and is like a child to me because I have no children. It's storming raining and I could hardly see where I was going but I'm speeding trying to get there on time. I called them 3 times to let them know I was close and I have to have my dog and they had no heart. They told me that if I make it there before they leave then I could get my dog, if not I would have to wait until Monday. You guys, I literally made it to the place at 5:03 pm and the lights were off and doors were locked. Now u mean to tell me these people were that low down that they couldn't even wait 5 minutes so I can get my dog? I got there at 5:03 pm, so that means that they probably left before 5:00 pm because it takes more that 3 minutes to close down a business. My guess is they're probably trying to get over so they can charge boarding fees on top of the grooming fees. I was heart broken and in tears and all you pet lovers know what it feels like to have a pet, they're just like family. I will NEVER go back to Briarwood Grooming in Jackson Ms again. I'll just stick with a more professional company that will have the common since to call and let me know my dog is ready and enough compassion for a dog and it's owner to know sometimes things happen and it's perfectly fine to not be a butt whole and leave a pet owner standing in an empty parking lot with rain falling on her head looking inside a glass window outside of a locked door wondering is her dog ok because she's never been away from her owner not even one night. Instead have a heart and wait at least 5 or 10 minutes expecially when the pet owner calls and say their on the way.
9 years ago (23-07-2016)
I was a long time regular customer at Briarwood and took my cocker spaniel there for grooming. One day I got stuck in traffic on I55 on my way to pick him up. I knew it was near closing time, so I tried to call them, but it was 5:31 and they did not answer. By the time I arrived 10 minutes late, the place was locked and deserted. I spent considerable time trying to find someone, thinking surely they have some kind of back up plan for an occasional late customer. No they do NOT! They locked up my dog overnight and charged me for TWO DAYS of boarding when I came to get him early the next morning. The manager had no sympathy, expressed no remorse. I asked why they could not call me before locking up my dog, but she said they are too busy! I also told her that the posted sign stating that customers who "leave their dogs" will be charged a boarding fee was totally inadequate but got no response to that either. Needless to say, I am looking for a groomer who recognizes the difference between picking up a dog and picking up dry cleaning.
15 years ago (01-09-2010)
Called to see if they had a product available. Was told no and hung up on. I would have asked if they could have sold me something similar, didn't get the chance. I will order online and save them from having to waste their time selling anything.
17 years ago (10-07-2008)
doooooooooooooooooooooooooooooooooooorrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrrkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkkyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyyy
17 years ago (01-01-2009)
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