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Bridal Elegance Tulsa

  1. Oklahoma
  2. Tulsa Clothing Store

Reviews, get directions and contact details for Bridal Elegance Tulsa

Address: 8702 E 43rd St, Tulsa, OK 74145, USA
Phone: (918) 703-4933
State: Oklahoma
Zip Code: 74145


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Reviews
Where this store had some gorgeous gowns, the customer service was absolutely atrocious. In fact, I almost left before seeing the dress I ended up getting because my consultant did not show it to me. Once I got there, I told her exactly what I was wanting and even showed her a picture of what I had in mind. The picture I had was of a custom dress so I knew better than to think they would have anything just like it, but was showing her so that she had a good understanding of what I would like. After over an hour of trying on all different styles of dresses, none remotely close to the picture I had shown her, I was ready to leave! They were all pretty, but not what I wanted and my consultant was starting to get irritated with me. After deciding that I would not find a dress there, I hear my mother and (now) mother-in-law saying, "That's the dress she wants!" I look out to see another girl in the dress almost identical to the picture I had shown my consultant! I immediately told her I wanted to try that dress on, after much resistance and her actually telling me she didn't think I would like it, I tried it on. Ended up buying the dress and found out why she hadn't shown it to me originally - it was below the budget I had given her. Are you kidding?! The all but EXACT same dress I had shown her a picture of, she didn't pull because it was BELOW MY BUDGET?! But it gets better, the store owner started being rude as soon as the ink was dry on the ticket! I won't get too detailed, but she was rude in the store when I had just purchased a dress...I emailed her several times regarding the arrival of my dress, requested swatch, etc. I had to call each time because she would not respond to my emails and was even more rude on the phone than she was in the store that day. (I had great email correspondence when booking my appointment, of course!) Not sure how long this Deborah has been running "the oldest bridal store in Tulsa," but at the rate she is going, it won't be that for much longer.
9 years ago (27-12-2016)
My experience at Bridal Elegance was very poor. The owner was helping me, and she was extremely rude. She only brought me two dresses that were within my budget. She brought one dress that was $1000 over the budget I had given her. When I mentioned having an appointment the next day at another boutique, she stated, "So, you didn't come here to buy a dress today?" Her effort lacked after that realization. She made a rude comment about my breast size, and made derogatory comments about the dress I really liked because it was not as expensive as others I'd tried on. She was only concerned about making a sale. For those who are uncomfortable being undressed in front of a stranger, you better get over it because the associates don't even let you take the dress out of the bag, nor do they let you walk around and choose dresses. No pictures or videos either. I will not be spending my money here. Don't bother wasting your time. The experience was humiliating and not enjoyable whatsoever.
9 years ago (22-01-2017)
Came in with several pictures of what I was looking for. The owner, Deborah pulled 3 gowns finding me the gown of my dreams. I appreciated that Deborah gave me 15% off my bridesmaids' gowns to help me stay under budget!
8 years ago (04-02-2017)
Thank you for the reviews and saving my neice from a wedding dress nightmare. You are not the only one's that I have heard thats had issues at Bridal Elegance. I've heard some really nasty things about this store. I wasn't too sure if the things I have heard were as bad as ive been told until i seen these reviews. My neice doesn't have a dress budget, fortunately for her, but we will not be shopping and spending money here. The review about the 15% off dresses is FAKE!! You can tell its a cover up because of the horrible reviews they have gotten recently. Thanks for sharing.
8 years ago (26-03-2017)
Very nice lady😘 Great service
8 years ago (21-06-2017)
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