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Reviews, get directions and contact details for Brilliant Earth

Brilliant Earth

About

Brilliant Earth is the global leader in beyond conflict free diamonds and ethically sourced fine jewelry. Shop at www.brilliantearth.com.

Story

As the global leader in beyond conflict free diamonds and ethical origin fine jewelry, Brilliant Earth believes that high quality, stunning jewelry need not come at a great human or environmental cost. Every Brilliant Earth ring is exquisitely crafted with recycled precious metals and ethically sourced gemstones, and our beyond conflict free diamonds are hand-selected by our gemologists for exceptional brilliance and value.

Outstanding and highly personalized customer service is the hallmark of the Brilliant Earth shopping experience. We combine the ease of online shopping with the attention and in-person service of a boutique jewelry store. Our approach to customer service is integral to our mission, as we believe that fine jewelry is at its most precious when it truly reflects the values and needs of the individual customer.

Brilliant Earth offers free shipping on all orders, a free lifetime warranty on craftsmanship, and a free lifetime diamond upgrade. As featured in Newsweek, USA Today, InStyle Magazine, CNN, and countless other publications, visit www.brilliantearth.com to discover jewelry you can be proud to wear.

Visit our website at http://www.brilliantearth.com/ or schedule an appointment at our San Diego, San Francisco, Los Angeles, Chicago, Washington D.C. or Boston showroom today.

Address: 3332 Cady's Alley NW, Washington, DC 20007, USA
Phone: (202) 448-9055
State: District of Columbia
Zip Code: 20007


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: Closed
Thursday: Closed
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 7:00 PM
Sunday: 10:00 AM – 7:00 PM


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Reviews
If I could rate this place higher than 5 stars, I would. Basia was amazing - friendly, knowledgeable, and sweet. She took the time not only to show us engagement rings and wedding rings that fit our style, but did a great job at helping us figure out exactly what we wanted in a diamond. She was very low pressure and relaxed, didn't push ANYTHING on us. We ended up buying it all before we left, because it was such a perfect set and such fantastic customer service. I highly recommend this place and Basia.
7 years ago (21-01-2018)
Just had a really amazing time working with Basia to pick out a perfect sapphire ring for my (soon to be) fiancé. I made a reservation ahead of time but was able to be served early. The service is worth it. She was very patient with me brought the whole process. The showroom has a great selection and the staff was happy to bring out lots of different stone options. Overall I was very please and relieved with the low pressure setting, and I would certainly go again for my wedding bands.
8 years ago (17-11-2017)
I had a good experience shopping here. Everyone was friendly, professional, and not aggressive. 4 stars is for the selection - they tell you that they have 90%+ of the styles they offer in the store when you make your appointment, but online I see over 100 styles of rings alone, and I would be lying if I wrote that I saw 90+ items in the store. The root of my complaint is really just that they set your expectations higher than what they deliver. That said, now that I know what to expect, when/if I make a return trip, I will ask them to order in the styles I want to see - and they graciously offer do that for you which is great. Also, take a look up while you're shopping: they have creative lighting that makes the diamonds look super sparkly!
8 years ago (08-09-2017)
EXCELLENT Service and Very Friendly and Very helpful Staff! The entire staff made the ring 💍 buying process very easy and smooth!
8 years ago (10-12-2017)
A lot of jewelry stores just want your money. Brilliant Earth sincerely cared about the quality and memories surrounding these major life purchases. They even helped my husband surprise me with a gift I had been asking for. They made sure to be extremely discreet and are overall so invested in every customer's happiness from the time you walk into the lobby with water and chocolate, to the time you leave with a fanfare of goodbyes.
8 years ago (17-09-2017)
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