Brooklyn Roots

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Address: 256 Marcus Garvey Blvd , Brooklyn 11221, NY, US

Phone: (718) 484-0994

State: NY

City: Brooklyn

Zip Code: 11221

Opening Hours

Monday: 08:00-23:00
Tuesday: 08:00-23:00
Wednesday: 08:00-23:00
Thursday: 08:00-23:00
Friday: 08:00-23:00
Saturday: 08:00-23:00
Sunday: 08:00-23:00

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Reviews

I ordered delivery, times are weird, so I'm not complaining about the wait or soggy for, cuz I ordered delivery, pancakes and waffles will be a little soggy. But the hash brown and sausage patties I could've purchased and drowned in grease myself, terrible. One of my orders was missing the hash brown. My pancakes were raw in the middle, my grits were both lumpy and soupy missing salt. My eggs were almost over easy. The spicy chicken was greasy af literally leaked thru the entire bag and was still somehow very dry. I'm disappointed because I wanted to try dinner here and now I refuse, plus I'm still hungry.

It's really a half star rating.  The roti skin was actually good.  The curry goat was horrible.  It was not seasoned, just boiled in curry powder.  The rotisserie chicken was charred beyond recognition, this, inedible.  The side portions were for one person only, not a family of four.  The macaroni and cheese, collard greens & mashed potatoes were horrible.  The sliders were burnt, hard and inedible.  We will not be ordering from them again.

I really can’t believe this place. I placed an order on uber eats from here and got so sick. I was vomiting non stop! All I had was a smoothie and shrimp. My daughter had a red velvet waffle which wasn’t even red velvet and tossed it thank God. Decided to leave a review as a warning be very careful eating from this place.

I had the absolute worst experience ordering from this restaurant.  My order was more than an hour late.  What I ordered shouldn't have taken long to prepare or deliver but I gave them the benefit of the doubt because they're black owned, but they have horrible business practices, they refuse to pick up the phone or respond to calls, there is no explanation as to why my food has not been delivered, and I ordered it at 7pm, it is now 5 mins to 10pm, this is absurd, and completely ridiculous.

I hope I caught this place on a bad day..... I will give it one more try.  I ordered the Curry Goat and Curry Oxtails....it didn't have a bit of curry in them.  Then it appeared that they had just introduced the peas to the rice when they hit my plate.  They weren'tcooked together and definitely didn't have any coconut milk in them.

Went in this joint,  the person on staff had no personality:  no greeting, no smile, no "thank-you" after ordering.  I ordered fried fish...just that.  It took them 20 minutes, cost $5 for 2 very small, very thin breaded filets....that were over cooked and oversalted.  I won't be back!  Thanks

Yeah the wait time is long and the place is a little unconventional. But it takes time because they care about the food they are making, they aren't serving your regular to-go food. So if you don't have patience don't go there but if you enjoy good quality food and the option to order both Japanese and Mexican together then it's worth the wait. The tortilla chips are the bomb.

I just ordered on Postmates so hopefully it's good. But on another note, it got cancelled because they couldn't handle the amount of orders so they never should've taken it in the first place. And the owner needs to learn how to be professional in their responses, you sound like an upset child.

Ordered the curry goat on seamless, food arrived quite late, was missing one of the two side items that I paid for, and on top of everything, the goat meat was very undercooked and somehow had literally no curry sauce at all on it.  When I originally called to ask and check where my order was, a lady picked up and before I could even say hello, and immediately barked "what is it?" with a strong attitude, almost as if a phone call on the clock was some sort of inconvenience for her.  I was very hungry, was soon very dissatisfied, and I am confident that I will not be ordering from this place in the future, there are much better options in bed stuy to get some good food, save yourself the B.S. and try Peaches on Lewis, Noel's Kitchen on Chauncey, or Bed Stuy Fish Fry on Halsey, all fantastic restaurants  To be perfectly honest I could have saved myself a huge headache if I had just read the Yelp! reviews of this restaurant prior to all of this.

Extremely slow service and terrible customer service. They were making orders like they were in their own kitchen instead of running a business, and whenever someone complained that their order was taking too long they would say that people from Postmates and ubereats are expendable.  There was one lady who went out in tears because she waited over 30 minutes for her order to be completed, and when I asked where mine was they said they didn't start it after I had been waiting there for 20 minutes. Terrible place to work from, and don't order from them unless you're willing to wait over an hour for delivery.

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