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Browns Cleaners

  1. Byward Market - Parliament Hill
  2. Ottawa Laundry

Reviews, get directions and contact details for Browns Cleaners

Address: 275 Slater St, Ottawa, ON K1P 5H9, Canada
Phone: (613) 230-6764
State: Ontario
Zip Code: K1P 5H9


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Reviews
I totally agree with another commenter that this is the "best alteration spot in town"! They've handled the alterations for all my custom-made apparel. I brought in a dress that I had purchased from abroad with very intricate and complex seaming. These guys were not only to alter the dress to my size, but also match the original seaming. The dress fits like a glove!
9 years ago (30-11-2016)
The name Browns stands for the quality of service you're receiving: Crap! Worst experience of my life. I brought in 6 items (two suit jackets and four pairs of pants) for alterations. I had major issues with 4 of the items: - The suit jackets had to be altered 3 times because they were altered to the point where I couldn't move my arms. The suit alterations even got worse by the second try at the alterations. - They momentarily lost one of my pairs of pants - The work that was supposed to be done on the pair of pants they lost was done on another one, making both pairs unwearable. - Late on multiple occasions, 4 hours late in one case. - Very poor overall customer service I have never witnessed such a display of incompetence, disorganization, lack of professionalism and poor customer service. I never plan on returning here and if offering 0 stars was a possibility, I would.
8 years ago (23-12-2016)
Horrible customer service, this place is the worst place you can ever go to do business with, they treat customers like their own slaves. This place should be sued. Horrible, Horrible, Horrible from every aspect.
8 years ago (29-04-2017)
Best alterations spot in town. Luis and his team are simply fantastic. Very knowledgeable and capable.
9 years ago (01-11-2016)
Browns doesn't take care of delicate fabrics. They ruined two silk blouses (basic button down and not fussy style). They came back to me in the same state as if I had just washed them in a regular cycle in the machine and thrown them in the dryer. Not impressed and will never go back.
11 years ago (09-10-2014)
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