Buffalo Wild Wings

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This is the Buffalo Wild Wings located at 4104 Central Avenue in Hot Springs, AR.

Address: 4104 Central Ave, Hot Springs, AR 71913, USA

Phone: (501) 525-9453

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State: Arkansas

Zip Code: 71913

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Oh boy where to I begin? We were a party of four and we went for dinner at 6pm. When we arrived there were maybe three tables and it was not busy at all. We were seated by a very young girl who was suppose to be our waitress but were informed that she could not take our alcohol orders because she is only 16 (I'm sorry but what??? People go out for drinks at night) This caused the other waitress to become stressed and unable to provide us service properly. The first drink order took 15 minutes to be told that the drink menu was old and they did not have the drink we ordered and then when we ordered drinks off of the new menu, they still did not have those drinks either so we said screw it and ordered pepsi which we never got refills on. When we finally got our entrees after 45 minutes (store still was not busy at all) both burgers were extremely dry and cold and we discovered that my sister's drink glass had white gunk inside it. We complained and the manager offered us half off and free dessert which we accepted. When we got our tickets after another 30 minutes of waiting, no discount was applied. The new tickets took another ten minutes to get to is and the bills were not split right and only $6.50 was taken off each bill. When we asked why our ticket was not comped half off as promised, we were told the manager only meant half off the burgers (which we could only take 2-3 bites out of) and after two additional ticket mistakes I finally got fed up and just paid for the wrong items that were at least actually comped half off because I just wanted to go home. This all took 2 1/2 hours and I will never be back to this location.

 9 years ago (04-09-2017)

Picked a great night to come for a bite to eat. Clean and always has a good atmosphere, plus we received awesome service from our server, Clint. 
I mean, it's chicken wings, so it's gonna taste good and the drinks were delicious as well.

 9 years ago (04-09-2017)

We were seated fast. However, never had a waitress come get our drink order. Had to get up and get one. They apologized. Waitress very nice, however her 2nd day of work and was not at all tentative. Many times was standing on her phone. Had to get up many times to get a refill. Roasted garlic mushrooms are the nastiest things ever. Chicken was over cooked and over seasoned. Smell like something was dead under our table. Could not see because it was so dark in restaurant. (Honestly didn't want to look and see) Sick to stomach when we left. 

 9 years ago (23-08-2017)

Kaylyn was awesome. My food was great. I love cake. The chocolate was so decadent.

 9 years ago (30-09-2017)

Food is horrible and generic very over priced. My nacho supreme at $11 should have more than a drizzle of chili. Also no prices on the drink menu very scandalous

 9 years ago (28-10-2017)

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