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Burger King

  1. Missouri
  2. Raytown Food

Reviews, get directions and contact details for Burger King

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Burger King in Raytown, MO home of the WHOPPER® sandwich, is known for fast food burgers, breakfast, lunch and dinner.

Address: 9945 East 350 Highway, Raytown, MO 64133, USA
Phone: (816) 282-8163
State: Missouri
Zip Code: 64133


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Reviews
My cousin and his family came to this establishment at least 3 months ago and had one of the worst nightmare scenarios unfold on them that could possibly be imagined for a simple trip to grab some dinner for one's wife and daughters. First, as he came through the drive through and attempted to place his order, the younger female whom was supposed to be taking his order, was laughing and distracted, talking to another employee or friend and was unable to properly take the order. She constantly had to ask "What?" and control her laughing to continue to talk while also proceeding to announce that multiple basic menu items were unavailable with no reasoning, as though it were simply an inconvenience. He was absolutely astonished with the lack of professionalism and customer service so he asked her to please cancel the order and said he would go somewhere else. So then my cousin pulled up to the window and asked to speak with a manager, but was told the manager said, she herself was too busy to speak with him, even though he was one of only two cars in the drive through during what appeared to be a very slow time for this location. Astounded by that response he asked for the corporate number. To which he was told did not exist. So he proceeded to pull around to the front of the building where he walked up to the front door and took a picture on his phone of the corporate information posted there. As he did so 3 male employees, still in their cook uniforms and removing their gloves, came out towards him shouting that they didn't like him taking pictures and they were acting aggressively, to the point that my 250 lb. cousin felt threatened and had his young daughters in the car feeling the same. He quickly got back in his truck and left safely with his girls while he could. As horrifyingly terrible as the experience was the bigger surprise actually came when he attempted to report the situation to corporate. They responded kindly and apologetic and said they would investigate the surveliance but it has now been months and no other word has been returned. This is disgraceful and anyone who would have part in supporting such a business is classified similarly so. I would hope better of any and everyone. Thank you for your time
9 years ago (13-09-2017)
Came here 2 mornings in a row lady at the window is so nice and her customer service skills are great. She's always smiling and doesn't rush you away.
9 years ago (26-09-2017)
chicken fries can i get a fwbo[gfvshdueyuwhduquiegegqg (spit all over ur screen)
9 years ago (25-10-2017)
If I could give this location ZERO stars I would. Mostly because I received ZERO service. My family and I waited at the counter for 4 minutes and were never acknowledged by the shift manager who was busy laughing at her cell phone, next to a posted sign that said'use of cell phones on line prohibited '. I left and went to the location on Douglas road in lees summit and had a wonderful experience. Restaurant is clean staff very friendly. This incident happened on 6/20/2017 around 530 pm.
9 years ago (20-06-2017)
I visited this location earlier in the morning (before 10:30 A.M.) with the sole intent of trying the Froot Loops shake, but was turned away because the ice cream machines had not yet been turned on for the day. The staff was polite and respectful, so I came back later that afternoon and got my craving quelled. Slightly inconvenient location, as it is directly in between a very busy 350 HWY. The outside appearance was today and clean, the staff was very polite and the order was completed in a timely and acceptable manner.
9 years ago (24-06-2017)
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