facebooktwitterpinterest
mobil menu

Burland Jewelry Center

  1. Camelback East Village
  2. Arizona Jewelry Store

Reviews, get directions and contact details for Burland Jewelry Center

Address: 6102 N 16th St #10, Phoenix, AZ 85016, USA
Phone: (602) 277-7900
State: Arizona
City: Phoenix
Zip Code: 85016


Opening Hours

Monday: Closed
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Update Info
Similar places near
Diamond Jim's Diamond Jim's 218 meter Most excellent customer service and beautiful, high quality jewelry!!! I'm completel...
Diamond Showcase Diamond Showcase 1 miles
Molina Fine Jewelers Molina Fine Jewelers 2 miles Not catering to every type of buyer.... discriminating buyers get access to the priva...
Schmitt Jewelers Schmitt Jewelers 4 miles Local business - family owned. Wonderful service, extremely knowledgeable and helpful...
Fred Meyer Jewelers Fred Meyer Jewelers 6 miles Great staff, super friendly and accommodating. HOWEVER, don't sign up for their loan ...
Kay Jewelers Kay Jewelers 6 miles I had broken my ring pretty bad, I took it in to get fixed and they told me two weeks...
Helzberg Diamonds Helzberg Diamonds 6 miles I've bought a majority of my jewelry at Helzberg, I think they have a very unique sel...
Jared The Galleria of Jewelry Jared The Galleria of Jewelry 7 miles We’ve been customers of Jared for years because we’ve always thought their service wa...
NightRider Jewelry NightRider Jewelry 7 miles Great experience at this store! We had two amazingly patient people help us choose a ...
Ben Bridge Jeweler Ben Bridge Jeweler 7 miles Ben Bridge, specifically this location, has always been top notch. We traditionally w...
Tiffany & Co. Tiffany & Co. 7 miles I was on a business trip to Phoenix so I wanted to stop in and pickup some gifts for ...
Robert C. Wesley Jewelers Robert C. Wesley Jewelers 7 miles I have bought multiple watches, rings, and earrings from Mr. Wesley. He is authentic,...
Joseph Schubach Jewelers Joseph Schubach Jewelers 7 miles Joseph Schubach Jewelers is a fantastic location for jewelry. They have a very helpfu...
Jewelry By Gauthier Jewelry By Gauthier 7 miles I just got my beautiful ring and it is stunning. This company makes custom jewelry, f...
The Estate Watch & Jewelry Company The Estate Watch & Jewelry Company 7 miles My having a background in the jewelry business has given me the knowledge of what mak...
Hinrichsen Jewelers Hinrichsen Jewelers 8 miles Excellent service for all watch and jewelry needs. Great selection of estate and cont...
The Diamond Vault The Diamond Vault 8 miles I first tried to use a national diamond broker but they wanted me to pay for the ston...
Glendale Pawn and Jewelry Glendale Pawn and Jewelry 8 miles Thank you!!! I was treated with Dignity and respect very friendly employee's I say th...
Reviews
The best. All the plusses that come from family owned and operated. We always work with Marc.
7 years ago (07-03-2018)
You cannot find such a perfect professional services at this fine jewelry store. Family ran, and so relaxing to shop! If you have any questions, they will be there in great knowledge to help you out with any of your questions, with helping you to pick the finest quality and the most beautiful choice of jewelry. That includes and not limited to precious stones, settings and finished rings, necklaces, brooches and so much more! If you want finest work, the best array of immaculate jewelry this is the best place to go! A very happy customer! (photo of a damaged and very dirty ring they made perfect in less than 5 minutes, just amazing)
8 years ago (06-04-2017)
Three words that best describes this family owned jewelry store and everyone who works there- Trustworthy, knowledgeable, friendly.
7 years ago (03-01-2018)
This jewelry shop is the most accommodating, customer service oriented place I've ever had the pleasure of doing business with. They are thorough, informative, detailed, and helpful. I highly recommend going here for all of your jewelry needs.
8 years ago (30-08-2017)
I have a very simple style engagement ring--a bezel set stone on a thin half round band. I took my ring to Burland to get sized down. Since the ring is so top heavy, it kept spinning on my finger and was driving me nuts. After reading through the reviews on Yelp, I decided on this jewelry center. I first spoke to Jay; he was very knowledgeable and polite. He input my information onto their work ticket and mentioned the sizing of my ring would take a week. I asked if they have an option to pay extra for rush. He said since the ring simple, the sizing would be quick--so he went to ask the jeweler in the back. When he came back, he said they could do it in 48 hours. I agreed to this time frame, took my portion of the work receipt and left. Two days later, I picked up the ring. Later that night I was showing my fiancé. We noticed that the band was not circular, but squished into more of an oval shape on one side. At this point, I wasn't upset--mistakes happen. The salesperson also mentioned how busy they were when I dropped off the ring initially; though, that is not an excuse for sloppy work. The following morning, I went back and saw the same salesperson. He was very apologetic and said they would fix the issue right away, I'd have it back the same day--they'd give me a call at 5 and I could pick it up that night or the next morning. He filled out another work order at no charge. The day passes and I don't get a call. I'm still not upset at this point--thinking they would give me a call in the morning. They opened at 10am on Saturday. At 11:45am I hadn't heard anything, so I called them to get a status update. The woman who answered the phone took my name and went to go check. She said the work hadn't been completed. I then mentioned Jay promised it would be done same day. She then went on to tell me she didn't see a note that it was same day turnaround and that the jeweler could work on it first thing Tuesday. At this point I was contemplating picking it up and taking it somewhere else. I weigh my options and decide to give them another chance. On Tuesday I receive a call to go pick it up. In this instance I am dealing with a woman named Amanda. The band is now round, but if you turn the ring sideways and look at the band, it was crooked. I pointed this out and she took the ring in the back. While she was in the back I saw their work order that was in the pouch with my ring. Hand written on the form was "Need today, Friday 10/28." I then hear hammering ; the jeweler hammered flat the tapered edges of my ring in order to straighten out the band. When she brought it back this time, the sides (from hammering without annealing [heating to soften] the metal) are now squared. I also notice that the band is no longer a uniform thickness all the way around. I point this out to Amanda. She then proceeds to tell me most rings are tapered in thickness for comfort. Well here's the thing...the tapered part is off center, so what point would that serve? And also, I MADE THE RING. The only reason I didn't size the ring myself is that I don't have the equipment to do so/not in school anymore. The ring band was created by a UNIFORM piece of 14K yellow gold, 12 gauge, half round wire. When I mentioned this, Amanda then said it could be from wear (I've been wearing the ring for less than 6 weeks total. Unless I have special fingers, I don't think gold particles miraculously disintegrate). To summarize, they did a poor job on something that should have been super simple for a supposed professional jeweler, they lied, and then they proceeded to create excuses as to why the ring now looks the way it does. I am unhappy with their work and the customer service I received. I will eventually be replacing the entire ring band myself since I still have material from when I made it initially! At least they didn't ruin my stone setting--I suppose that's the bright side. I would not recommend!
8 years ago (02-11-2017)
Comment on this business

Burland Jewelry Center map

to add Burland Jewelry Center map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0051 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy