C World Cleaners

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Address: 2883 N Decatur Rd # A, Decatur, GA 30033, USA

Phone: (404) 508-4464

State: Georgia

Zip Code: 30033

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Reviews

Used this place twice now.  First time I had two dress pants cleaned and next day I put them on there was white stuff all over it and had to clean it off...what did I pay for?  Second time I brought 2 comforters to get cleaned.  Came by and 1 was ready and other was not...no big deal.  Came back couple days later and they said they had an unusual amount of comforters and still wasn't ready...ok.  10 days later I come back and now they said they gave it to someone else by accident and that person paid with a bad credit card and won't return calls.  How does that happen with a credit card?  She said they found out a day after my first visit...why did they lie to me??  Be upfront and honest and maybe i wouldnt be as mad.  Call me instead of me coming up there 3 times. Kept saying they lost out $200 from that other person...excuse me if i dont show any sympathy since you gave wrong item to wrong person.  Quit telling me your heartaches!  You lost my item!  I dont care at this point what happened to your sales.  All they could do is refund me the cost to clean and they have to take my receipt which is the only proof I have.  I refused until I talked to the manager.  Oh and you can only talk to management at noon...and they will not call manager bc they are not authorized to because he's far away...kidding me!  Comforters are expensive!  Will update post upon management call....wife took over and gave her $50 for comforter...

 7 years ago (16-12-2017)

Worst customer service in Metro Atlanta.  I could never trust them with MY clothes!

 7 years ago (23-12-2017)

I wish there was a rating below 1 star. Avoid at all cost.  You've been warned.  

 7 years ago (11-09-2017)

They take responsibility for nothing! If I could give  zero stars I would. I had them clean several items for me and they all came back smelling like whatever strong chemical they use to clean. Absolutely unbearable, my whole closet incurred this smell. I went in to ask what chemical they used so I can try to get it out myself. I didn't even expect them to offer to re-clean it and of course they didn't. The lady at the front desk blamed me, and states she wouldn't know what they used. They don't use any chemicals, ok thats not true. When I asked to speak to someone who would know she stated they are all done for the day and now they're all on spring break for the next week. How convenient? At this point I wasn't even asking for any favors, I wanted to know how to get rid of the awful smell they put on my clothes myself. I will never return to this dry cleaners and I suggest other customers look elsewhere as well. Just ridiculous customer service! They don't own up to anything and won't offer to help if something goes wrong. I dont even write reviews but this experience was unacceptable. Oh and when you call to try to speak to a manger you'll get AT&T because their number is out of service. smh  Hope this helps!

 8 years ago (31-03-2017)

Been going here for 7 years now and never had a problem. The employees are friendly and there's a drive thru which is great for convenience.

 8 years ago (06-12-2016)

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