CA - NY Express cross country movers

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Address: 2000 McKinnon Ave, San Francisco, CA 94124, USA

Phone: (888) 680-7200

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State: California

Zip Code: 94124

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Reviews

I work in the entertainment industry and ship freight and goods regularly for work using the same vendors for years.  I have also always packed and moved myself and never had any issues. This was the first super long personal haul and I was terrified to use "professional" movers.  I know the horror stories and carelessness that employees can have with products and goods as they toss them in and out of trucks, warehouses, and destinations.  Many carriers and movers use sub contractors, so you may "hire" national name brand company to move you, but they will send sub contractor to pick up, use another long-haul carrier to transport, sub contractor B to get into or out of storage, and sub contractor C to deliver.  NOT WITH CA-NY, all the same company, and they treated everything with care and respect.  These guys were all awesome!! The Foreman on both sides, Noel the sales and contact person, David in the office staff, just great, I am a very picky consumer, and expect the highest quality of service when I pay for it.  These guys did better then I ever expected and I expected a lot.  The best part my quote was HIGH and I PAYED LESS THEN EXPECTED.  Carriers can charge by a variety of sketchy methods, weight, number of items, a combination of the two and tack on all sorts of unexpected charges.  CA NY charges by volume and explains all the possible additional costs, (cubic foot) you fill 3/4 of truck you pay for the volume of 3/4 of truck, and they pack it floor to ceiling wall to wall.  You can't ask for more.  When the estimator comes you have to know the details of your move, all the items, information on destination details, stairs, distance, etc.  If you provide accurate and correct information you will get an accurate and spot on cost estimate.  If you forget the storage unit contents and the 7 story walk up during the quote don't expect the quote to be accurate.  Give them the right info and you will get the right quote.  I cost compared with several other carriers and these guys were competitive and on scale for coast to coast move.  You can find cheaper options, but you will get what you pay for.  On Special Note, if you don't know how to properly pack boxes and you pack your own and they get crushed in transit you can't be mad at anyone else.  There are few horror stories for CA-NY but form what I saw and what I can tell, some of those were customer inexperience in moving.  Learn to properly pack or pay the pros to do it for you.   We moved from a 2 bedroom 1 bath 2 floor walk up in Astoria to town-home in Burbank Ca, we have a TON of stuff 216 items and 1500 cubic feet of stuff,  I asked for destination storage so everything would go straight to California (extra charge), but I wanted it there so my lead time on delivery was as short as possible, Some items didn't ship together to CA, but everything was clearly marked and indicated on the bill of lading (inventory\manifest)  every single item got a sticker with my name, account #, and Item number,  EVERYTHING even the bundle of mops and brooms.  THEY LOST NOTHING AND NOTHING WAS damaged!!!  Rest assured and higher CA-NY Express!!

 8 years ago (21-12-2016)

Great company for handling your move. They gave better prices than a few other companies I talked to, were very patient and easy to communicate with, gave all the relevant information at the right time, and did pretty much all of the forms online which I liked a lot. Oh and of course, they packaged and moved all the big things and extras I had very well - no damage whatsoever.

 8 years ago (07-02-2017)

Great customer service and communication. I chose CA-NY Express based on price, and on their willingness to be flexible with me not knowing exactly how much I was moving. The guys on both coasts were all nice, fast, and careful with my things. I'd recommend this company to anyone making a coast to coast move!

 8 years ago (10-01-2017)

Great customer service.  Ability to edit your inventory list to get an accurate quote.  Professional and friendly moving crews.  Weekday updates on the location of your shipment. No hidden fees.  I couldn't ask for an easier stress free move.

 8 years ago (09-02-2017)

I used CA - NY Express Movers for my move from NYC- LA and I was incredibly impressed.
Everything was so easy from the original booking to the final drop off. I spoke with their customer service on multiple occasion to arrange the best day and the arrived right on time. 
I had already moved to LA and they sent 3 guys to pack up my my belongings in NYC and delivered it all safe and sound. Nothing broken. all intact. They even helped me set up my bed.
Everyone i came into contact with was very nice. The pricing was reasonable. It does add up if you have them pack for you as a heads up but it was cheaper than me flying back to NYC to do it myself. The turn around was about a week.
I would absolutely recommend them. My friend used them which is how i came to use them in the first place.
no complaints

      
      
      
 8 years ago (28-11-2016)

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