Capitol Insurance Co

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Address: 2001 Joshua Rd #300, Lafayette Hill, PA 19444, USA

Phone: (215) 956-9399

Website

State: Pennsylvania

Zip Code: 19444

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Reviews

CAPITOL INSURANCE IS A TOTAL RIPOFF!!!! I got insurance through them for 1WEEK, found a cheaper insurance company, switched companies & not only did they keep ALL my money they told me I owed them!!! If I could give Capitol 0 stars I would. They absolutely SUCK!!!!!

 8 years ago (11-05-2017)

So as with most everyone else here I feel this company is a total ripoff.  This insurance was offered through the dealership where I purchased my car.  At no time during the process did I speak with an agent.  At no time did I sign any papers for said insurance.

Also the fact that you can not view your policy online is a joke,  The only thing I got the day I supposedly got insurance was a faxed proof of insurance card.

So after not receiving any insurance papers I went searching for other insurance.  Found insurance that was over $50 cheaper and canceled with Capital.

So after I canceled I finally get the coverage info in the mail(over a month Later).  A few days later I get a letter stating my insurance had been canceled on the date I requested and that I owed them $66.  I called asked why I would owe anything and got some gibberish about short term coverage fee or something.  I then told the lady to produce any form that has my signature on it.  She was a bit taken back but really no way they can enforce any fees since I never agreed to anything in writing.

Maybe I will go after the $190 I had to pay them for the first month.

This is by far the worst company of any kind I have ever did or should I say not did business with.

 8 years ago (21-06-2017)

60+day response time in dealing with an auto claim.  They wanted me to use the app to submit the car damage.  I AM NOT INSURED BY THEM, THEIR CLIENT HIT ME.  This company is an absolute joke

 8 years ago (05-04-2017)

Went to find my policy online, and it says policy not found. Starting to feel ripped off, and I'll be switching insurance on Monday.

 8 years ago (13-04-2017)

It's actually insane how this company even still exists. I haven't had any accidents that were my fault or any tickets on my record for six years. My rate was at $130 (still high) and when I moved from Ardmore to South Philadelphia they moved it up to $190-- BUT not until a year later which was around the same time that I tried to file a claim for a very minor fender bender accident- that ended in a denial. That made me wonder. While my rate went up 50%, my comprehensive deductible was still $500. Also all of their employees sound like they are laying down on a couch working from home and couldn't give a rats a** about your issue. Their rating on the Better Business Bureau is a D-. I would do my best to avoid this company. The only reason I had them was to quickly leave the car lot insured. I just put off changing and in the end I suffered the consequences. AVOID. AVOID. AVOID.

 8 years ago (29-09-2016)

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