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Car Now Acceptance Corporation

  1. Rhode Island
  2. Rhode Island Finance

Reviews, get directions and contact details for Car Now Acceptance Corporation

Address: 615 Reservoir Ave, Cranston, RI 02910, USA
Phone: (401) 467-5100
State: Rhode Island
Zip Code: 02910


Opening Hours

Monday: 9:00 AM – 8:00 PM
Tuesday: 9:00 AM – 8:00 PM
Wednesday: 9:00 AM – 8:00 PM
Thursday: 9:00 AM – 8:00 PM
Friday: 9:00 AM – 8:00 PM
Saturday: 9:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Don't bother. I make an appointment and still wait over an hour for my car to be serviced. I bought the vehicle here and at purchase was told $20 oil changes at the dealership.... They decided today to charge 38$ without any mention that they apparently changed that policy a year ago? The mechanic ignores customers while walking around on his cell phone saying what a slow day it is. The excuse for waiting over an hour and my car hasn't even started work yet?..... They had to order oil. To service a car that had an appointment 3 days prior. I'd rather pay double anywhere else.
Every step from the phone call to come in to closing was amazing John took real good care of me. My credit is in rehab right now and the entire team understood no judgement. This is the second location I’ve been to and today I signed for a car! They take care of registration and plates and everything for you. I’m so happy I did not get discouraged after visiting the other location. John said come on in and we got you. I’m all smiles happy beyond measures thank you to the entire team…. UPDATE been with them for a year and the service center has been taking real good care of me. No matter my issue I take the ride to them for service, he’s always honest with me save me money when he can and goes above and beyond to make sure I receive the best service as a customer thank you!
My salesman John was kickass! Got me into a car with ease. They have great compassion here for those with credit issues and Amanda was great also. Good team here and recommend for sure. Will give 5 stars in time with the new wheels.
I would give zero stars if I could. My uncle died in 2021. He had been paying on the car for a couple of years. We were told that we could not put the car in my name or my son's. Okay fine, they said they would still take payments as my son wanted the car. My uncle had already died and I was trying to clean his apartment out by a certain date and move everything to storage as well as working on funeral arrangements. He paid every other week on Friday I mistakenly thought the coming Friday was the payment day as opposed to the last friday. The troll that goes over all your financial information when you buy their overpriced POS cars, I think his name is Joe, has an attitude to begin with and looks down on people like they were dirt or so beneath him. I'm in the middle of trying to do all of this stuff and he's screaming at me that I missed a payment. I told him he was being rude and could I talk to someone else and he basically threatened that he would come and take the car. He can talk to you anyway he wants but when you throw it back at him he gets really indignant and ugly. Fast forward 2 years and 3 months later, and my son has paid the car off. We now live in North Carolina having moved from Rhode Island in 2022. They had no problem accepting money from a person that's not even listed on the title or the loan, no problem running his debit card with a different zip code than the deceased owner. I gave them a copy of myself being the executor of my uncle's estate of which the car was part of. My son called when he made his last payment, as he was instructed, and asked AMANDA for the title to be sent to our new address. They told him no. So I called right back and was told that only the deceased person could change the address. How ridiculous is that? When I told her I was the executor of the estate, I was told it didn't matter. I had the phone on speaker with several people listening in who heard her basically tell me even with executor papers, the title had to be sent to the address of the deceased as only he could change the address. I wasn't aware you could change an address from the grave. Did they expect me to send his ashes? How ridiculous! I call back today and speak to AMANDA and it's a whole new song and dance. She claims she told me she didn't have the executor papers and she needed them to send the title to a different address. Even if that was the case, why wouldn't you ask me to fax them over if that's ALL THAT WAS NEEDED? Because what she ACTUALLY said was it didn't matter. This was a new story today because I mentioned I had spoken to an attorney, a consumer advocate attorney at that as well as the Attorney General's office. The harpy had went ahead and sent the title to an address my deceased uncle had not lived in since August of 2021. So when I asked what she was going to do when that title got kicked back as undeliverable, she said once I sent her the executor papers she could send the title to my new address in North Carolina. Nice way to try to CYA. If this was actually the case, why didn't you just have me send you the papers last week instead of telling me something stupid as only the deceased can change the address. Did she run this by somebody with a brain who let her know that no one else but the executor could have the title since the car was part of the estate and executor papers are a court order? Nothing like trying to jerk someone's chain. It's hilarious how they didn't care where the money came from, I didn't hear anything like we can only accept payment from the deceased. But to tell me something as absurd as only the deceased can change the address shows you what kind of winners you will be working with if you do any business with these idiots. As long as they get their money every other week, no matter who it comes from, everything is okay. Other than that, you just might have to get a lawyer involved.
Trash company that sells garbage cars that get you through your first 2 year inspection to then find out it needs a new engine and thousands plus in other work and after making loyal on time payments when you need leniency they threaten you with repossession and this is how they do it preying on low credit low income people and they won't be able to make the repairs. They probably sell the same car 2-3 times in its lifetime they are not there for you they're there to rob you of you're hard earned money take your 1,500 down and go to a reputable dealer or literally any one anywhere.
Such an easy process. I have bad credit but I am trying to rebuild it. The staff was amazing! I even left with a new car the same day! John L. Was fantastic! He was so helpful and easy going as well as knowledgeable and fun to talk to! I love this place and you will too.
John from from the Cranston office was awesome him and his finance officer and general manger were great no matter what you hear about this place is great they are there to help not hurt you the payments are very reasonable, I went to Shannon motors they wanted $1500 down for a vehicle 3 years older and with 49k more miles then the vehicle I got and i if you don’t have a huge down payment they work with you and they also help out with the full coverage insurance…. I will be referring friends and family and will return in 2 years when my car is paid off to purchase another one because they have good selections and do all the foot work to register it so I don’t have to take a day off and do so…….. Thanks John and crew for everything yours guys made possible for me!!
Fast reliable service. Dropped of my car late Monday and got it back early Wednesday morning. Had to have my steering rack fixed and both outer tie rods and an alignment.i'm very satisfied with the service.
The salesman was fabulous had us in the car we wanted same day. Will upgrade to 5 stars after driving the car around for sure. Jon is fabulous however and as a salesman definitely deserves 5 stars!!!
The general manger Jack helped me find my car. He was so understanding and patient with me seeing as this was my first car purchase. Him and Amanda helped me step by step through every process and I couldn’t be happier.
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