Car Spa Marietta Wash and Oil Change Center

Reviews, get directions and contact details for Car Spa Marietta Wash and Oil Change Center

Address: 2330 Windy Hill Rd SE, Marietta, GA 30067, USA

Phone: (770) 955-9720

Website

State: Georgia

City: Marietta

Zip Code: 30067

Opening Hours

Monday: 8:00 AM – 7:00 PM
Tuesday: 8:00 AM – 7:00 PM
Wednesday: 8:00 AM – 7:00 PM
Thursday: 8:00 AM – 7:00 PM
Friday: 8:00 AM – 7:00 PM
Saturday: 8:00 AM – 7:00 PM
Sunday: 8:00 AM – 7:00 PM

Update Info

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Reviews

I've been going here for about 6 years for my oil changes and washes. I've never had any issues that stemmed from them working on my cars. When the machine broke the tail light on my old car, the Manager quickly reported to me, immediately ordered me a new one and placed red tape over the broken part. I went back when it arrived, and they put it on at no charge. The employees are always fast, courteous and professional.

 7 years ago (08-05-2018)

There isn’t any problem with staff attitude or communication overall they were nice. It’s just that I paid about $50 for detail and a wash not including tip and at first look it was clean but my trunk still has dirt not vacuumed and the windows have water stains. There was also a black stain on the side of my white suv door that no one noticed until I went to pick up my car and had to wipe off myself. I just felt like this wasn’t worth what I paid for quality wise.

 7 years ago (15-05-2018)

Detail jobs are like a joke...before they cleaned? my car was at least it looks evenly need a cleaning, now looks like a patch work, half wiped interiors; half dusty half clean, half bright half not...can not belive i pay 70 for that lousy job...never again at that brand.........................Aaron,    thank you for your reply, i purchased 2 packages, seat detail, and dash board and vent system detail, which was $69.99. After the service performed i checked the car and told the manager on duty there was no detail job done on the car, they took the car back for 45 more minutes and after all still looks like lousy job, i tried to clean the dusty vents and patcy dash board area and so unfortunately giving feedback on the site to a manager also does not work, sorry. Good luck on the team, all the best.

 7 years ago (18-05-2018)

Not what I was expecting for the prices that you pay. First and foremost I pulled up to the “line” to get service to witness three employees in a heated argument for a solid 3-5 minutes before they acknowledged that I was there. I understand you may have your differences but they can be handled away from customers. I ordered my services and went inside to pay next. I left my number and told the cashier I would be going to lunch rather than waiting in their lobby. The lobby is very well appointed however if you are just in need for a quick snack. Upon returning she let me know my car was ready (why they did not call I am not sure). They did a good job wiping all surfaces but I would not go so far to say they were deeply cleaned. They missed the rear window which I pointed out to them and they fixed. They did not spend any time on the cargo hold in my vehicle either which I discovered more closely when I got home. It is disappointing when you get home to realize someone cut some corners.

 7 years ago (17-01-2018)

LOOK BELOW AT THE HORRIBLE REVIEWS POSTED, AND YOU WILL SEE WHY YOU SHOULD NEVER GO TO CAR SPA MARIETTA AGAIN!!  Our business is precious, and our expectations are fair.  There are other businesses that deserve our patronage!  THIS IS NOT ONE OF THEM!!

I had to rate this review with one-star in order to publish it, but I meant to give it ZERO!!

I have been to the Car Spa off and on for the five years that I have lived in the area and have never been terribly impressed (nor frankly disappointed), but yesterday wrote a new chapter in my opinion of Car Spa Marietta...a disastrous one!  The initial wait for service was entirely too long; two lanes seemed to be moving, mine was at a stand-still.  The gas pumps were out of order, so the discounted fuel promised with the washing service was not available.  I waited an hour for my car...hoping that this length of time held the promise of a cleaner vehicle than usual, and I had also paid $114.00 for detailing.  At first glance, I was pleased enough.  But as soon as I left the establishment and as I re-focused my rear-view mirror, I could plainly see that my HEADLINER was HANGING DOWN OVER the rear window.  (That day THREE of my family had driven and removed extra items from the car for the detailing.  There had been absolutely no problem with the headliner.)  When I discovered this, I called the Car Spa and was told to return.  Upon arriving, I was met with two defensive managers (who had never seen my car during its service there); but their explanation was that since they do not clean the headliner, they could not have pulled it down.  Any number of people in their employ could have hit the headliner with their head or hands.  Cleaning the windows could have loosened the edge of the headliner.  (It had indeed been extremely hot those few days, which is murder for the headliner of an 8-year-old car.)  BUT, I had just rendered it to their employees one hour earlier with no headliner problem at ALL.  DO NOT GO TO THIS STORE if you want fair service.  If they do any damage or don't treat your automobile satisfactorily, my experience is:  THEY WILL NOT BE HONEST ABOUT THEIR RESPONSIBILITY!  Furthermore, though they were somewhat respectful, they respectfully called me a liar!  As I was explaining my concerns to them, I realized that my antenna was missing and that the joint where my hatchback came up was PACKED with old yellow pollen.  I WON'T GO BACK TO THIS STORE, and I encourage you to avoid it as well!!

VERY disappointed

 8 years ago (27-12-2017)

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Car Spa Marietta Wash and Oil Change Center

Reviews, get directions and contact details for Car Spa Marietta Wash and Oil Change Center

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