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Reviews, get directions and contact details for Sundance Spas. Cfs Inc

Sundance Spas. Cfs Inc

About

Carefree Spas Inc

Story

We have quality hot tubs, saunas, and pool tables at 4 dealerships with products unique to that dealership.

Address: 10710 Pendleton Pike, Indianapolis, IN 46236, USA
Phone: (317) 826-8200
moc.loa@ydnisapsfc
State: Indiana
City: Indianapolis
Zip Code: 46236


Opening Hours

Monday: 10:00 AM – 7:00 PM
Tuesday: 10:00 AM – 7:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 7:00 PM
Friday: 10:00 AM – 7:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

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Reviews
Our experience with Sundance Spas has been wonderful. From the first time we walked into their showroom, we have received top notch service. Their sales rep, Greg, has gone above and beyond to outfit us with a spa perfect for our needs. There was never any pressure to upsell us on a more expensive model. We found their pricing to be lower than their nearest competitor, especially with the value-add products and services included in the purchase price. Our installation went seamlessly and installers were very professional and helpful. Even 6 months later, Greg is still fielding our newbie questions and helping us to optimally maintain our investment. We couldn't be more satisfied. We highly recommend Carefree Spas! Go see Greg today!
7 years ago (25-04-2018)
Super knowledgeable sales staff with a premium product! I'd definitely buy from them again!
8 years ago (16-01-2018)
They held my order for a long time while it was too crummy to go out. They explained how to use the chemicals I was buying and helped me understand some issues I'd been having with my hot tub.
7 years ago (31-01-2018)
We purchased a Grandee Hot Spring Spa with cover and lift from Carefree Spas in August 2016. It was delivered and installed by Care Free Spas shortly thereafter. Within a few months, the seams in the middle of the cover started stretching and eventually tore apart. I talked with Ken Leonard at Care Free Spas about it and expected to have the cover replaced by warranty. Mr. Leonard told me that the tears were not caused by defect but by our misuse. He eventually sent me a new zipper case to replace the one which was torn on our cover. We had decided to replace the lift with a better one, so we went to a different Hot Spring dealer that was closer to us. When the Hot Spring certified service technician came to our home to replace the lift, he told us that the lift which was originally installed was not a Hot Spring brand and that it was not made to be used on the Hot Spring cover and tub. Holes had been drilled in the walls of the tub in areas that were not intended to be supportive for the cover lift. The arm of the lift was just stuck in a space in the middle of the cover which was lifting it and causing it to tear and not seal correctly. He installed a genuine Hot Spring brand lift according to Hot Spring specifications and helped us replace the torn case on the cover. When I called Mr. Leonard to tell him what I had learned, he said he uses this other brand of lifts all the time and that it was our misuse that had damaged the cover. Had we not replaced the lift, the new cover case would have torn within a few months. If you buy a Hot Spring Spa with cover lift, be sure you are getting a Hot Spring Brand lift or your cover might be damaged like the pictures below. Had the correct lift been installed correctly with our tub, we wouldn't have had a torn cover, and we wouldn't have had to purchase a new $400 lift just 12 months from the installation of the first one.
8 years ago (07-09-2017)
I have been completely satisfied with the sales and service. They have always taken care of any issues that we have had quickly and effectively. We will always come back here for anything we need.
8 years ago (21-11-2017)
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