Caring Hearts Vet Clinic

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Address: 3701 W Maple St, Wichita, KS 67213, USA

Phone: (316) 942-4275

Website

State: Kansas

Zip Code: 67213

Opening Hours

Monday: 7:30 AM – 6:00 PM
Tuesday: 7:30 AM – 6:00 PM
Wednesday: 7:30 AM – 6:00 PM
Thursday: 7:30 AM – 6:00 PM
Friday: 7:30 AM – 6:00 PM
Saturday: 8:00 – 11:00 AM
Sunday: Closed

Update Info

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Reviews

Caring hearts my butt! I had an 18 yr old pekangese mix. She got very sick and we decided it was time to help her to heaven. We are struggling right now with finances and we chose caring hearts cause they were inexpensive and we thought because of the name caring hearts our loved pet would be in good hands. I set the appt but I called several times to ask questions. Every time I called I hoped the man would answer. Never had to euthanize before and we were sick over it. The female secretary or whatever she is was an uncaring uncompassionate most nasty woman I've ever spoke to in my life. Mitsy was really suffering so I called to ask to get her in the next day "nope nothing available"so I asked for the day after "nope nothing available" so we took Mitsy to the hospital. Told them our story. They were appalled that caring hearts couldn't squeeze her in. They saw how Mitsy was suffering and the hospital gave her the most compassionate Euthanization and did it for free. They gave us a free casket. We were there 2 hours. That's how much time was spent with us. Caring hearts said 30 min. It was late in afternoon and I tried to get a hold of humane society for cremation but too late so I called caring hearts to see if they could get her picked up. The secretary said "you can't do this yourself" and was nasty and mean. So I asked to speak with someone else. I told her she was unbearable and has been. She laughed and put me on hold or hung up. I called back and spoke to a man who was caring and compassionate. He said to bring Mitsy but we decided not to because we wanted her remains to be treated with respect. I don't believe Mitsy Euthanization would have been peaceful and pain free at caring hearts due to the experience with the secretary. Well our baby is in heaven and God led us away from "caring hearts" to the hospital so mitsers would have the very best. Lesson learned about trying to go inexpensive. I sure didn't thing inexpensive would be thoughtless and un caring.I'm grateful I never took my Mitsy to caring hearts for vet care. Inexpensive means cheap for a reason. God bless anyone who ever had or has a bad experience with this woman.  Maybe caring hearts would be good if the staff was compassionate to everyone. I hope who ever at caring hearts that reads this reprimands this woman so no one else experiences her bad day or bad attitude or completely uncaring heart.

 8 years ago (27-01-2018)

I haven't actually scheduled an appointment for my new puppy yet. I called, to check on prices for the visit and the vaccines so I'd be sure to bring the correct amount of money; and the woman who answered the phone (who did not provide a name), was incredibly short with me. I was unable to finish any of my sentences, I was unable to completely ask my questions--she continued to cut me off, and speak over me while I was trying to get the information I needed. While the prices that I were given sound great (cheapest so far I've been told, out of 4 veterinary practices), I will not be taking my pup here. The lack of respect and professionalism over the telephone tells me the lack of both that we will receive in person is going to be worse. A real disappointment.

 8 years ago (31-10-2017)

Amazing at explaining procedures and tests results and very compassionate. I have gone here for years and had checkups and shots as well as dental cleanings, treatments for ongoing issues with my senior dog and emergency situations and they are always friendly and helpful.

 8 years ago (19-01-2018)

Since getting a new puppy I've made several visits to Caring Hearts for both routine check ups and a sick call and I have no complaints. The staff has been friendly and helpful, and I've never experienced a long wait. I'm vey pleased with the office.

 8 years ago (23-10-2017)

I haven't had a bad experience here yet. The staff and vets are caring to my puppy. Our vet even gave us a call a few days after giving my puppy meds to see if he was doing better.

 8 years ago (03-04-2017)

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