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Reviews, get directions and contact details for Cartronics

Cartronics
Address: 490 NE 167th St, Miami, FL 33162, USA
Phone: (305) 945-8300
State: Florida
City: Miami
Zip Code: 33162


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 6:00 PM
Sunday: Closed


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Reviews
Great place. Lester described everything needed for the car and told me about the mess that another shop did to my car when they removed the factory radio 5 years ago. They provide great customer service and are very helpful. Lester made sure that the new radio worked 100% before he released the car to me.
7 years ago (18-04-2018)
This place doesn't even deserve one star! My friend took his 2002 Ford Explorer to have a radio installed. The employee yanked out the old radio and began cutting wires, before even checking, what these wires were connected to. He told my friend "don't worry I know what I'm doing", the install was completed, but the car would not start. They looked over the wiring and said they did not do nothing wrong - it must be the car or the key! The car had to be towed to a garage. In the meantime I personally called and spoke to "Rick" and he informed me that if it was their fault, they would pay for the repairs. I, also, called "Lester", the owner and he screamed at me telling me that his "technicians" are trained and they know what they are doing and that my friend had an OLD car!!!! After two weeks, without a car and towing fees - it turned out that "Lester's so called "trained technicians" had cut the ground wire that created costly repairs for my friend! My friend returned back to the store with the repair invoice reflecting that the "ground wire" was cut - the manager "Rick" began screaming at my friend and told him to get out of the store! In the meantime, I tried to contact "Lester" which he never returned my call. They both had said "that if they were responsible - they would reimburse my friend for his damages". This company is dishonest and their work is shoddy. I personally saw their shoddy wiring job as they shoved back my friends old radio with all the wires cut! Unfortunately, the company does not want to assist my friend with this costly repair - now it will go to small claims court and the internet will warn others of their lack of customer service and most of all their "untrained" installers! Beware - this can happen to you as well! I have attached a picture showing how they cut wires without checking what wire went where!!!!!
7 years ago (27-04-2018)
This is really the place to go, Lester was knowledgeable and extremely helpful, making suggestions and options a great straightforward guy, Rick was always on the spot ready to answer anything and Pete was so efficient and perfect installing the system, which was a radio with screen, amplifier new rear speakers and cameras. can not say enough about them, they wanted me to be happy and I am. Again another shout out to Pete.
8 years ago (09-10-2017)
Fantastic! Couldn’t ask for better. Great prices, great service and amazing technicians that really know their stuff. I would highly recommend this place
8 years ago (30-11-2017)
Staff is helpful and very friendly. They also have reasonable prices.
8 years ago (24-10-2017)
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