Caruso Florist

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About

Flower & Gift Shop in Washington, DC.

Story

Caruso Florist has been proudly serving Washington, DC since 1903. We are family owned and operated, serving the Washington DC area. We are committed to offering only the finest floral arrangements and gifts, backed by service that is friendly and prompt. Because all of our customers are important, our professional staff is dedicated to making your experience a pleasant one. That is why we always go the extra mile to make your floral gift perfect. Let Caruso Florist be your first choice for flowers.

Address: 1717 M St NW, Washington, DC 20036, USA

Phone: (202) 223-3816

Website

ten.tsirolfosurac@ofni

State: District of Columbia

City: Washington

Zip Code: 20036

Opening Hours

Monday: 6:00 AM – 7:00 PM
Tuesday: 6:00 AM – 7:00 PM
Wednesday: 6:00 AM – 7:00 PM
Thursday: 6:00 AM – 7:00 PM
Friday: 6:00 AM – 7:00 PM
Saturday: 6:00 AM – 5:00 PM
Sunday: 8:00 AM – 2:00 PM

Update Info

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Reviews

While the interactions were friendly and professional, the quality of the flowers are very poor. I ordered a few African violets for a decorative pin that I needed to wear to an event. When I arrived the gentleman gave told me a whole story about how they were very fragile, and also made me a separate pin from fake silk flowers. I initially thought this was very nice, but what I realized was that this was a hedge because he truly knew he gave me poor flowers. The flowers weren't fragile, he just gave me flowers that were not fresh. I picked the flowers up on Friday evening, and by Saturday morning for the event, they were withered (see picture). I pretty much paid $20 for fake flowers worth $5 at most because I had to just wear the fake flowers instead of the real ones). Mind you the pin he made me only has 3 tiny flowers. It's not a big enough deal to go back and complain, I just won't do business here anymore. Additionally, I spent time looking around while I waited for the pin, and the arrangements just didn't look very nice and fresh in general. It could be the season, but I wasn't impressed with what I saw.

They have a low rating for a reason. Super friendly people, but I don't recommend going here if you want quality. You could just pick up flowers from a street vendor by the metro and be just as satisfied with what you would get from here. Disappointing.

 7 years ago (10-03-2018)

My husband sent me flowers for a work anniversary. It was a lovely surprise but it was not even an arrangement: just 6 poor quality Tulips and a few Alstroemeria, no bow, plain vase (see photo of Tulips just 2 days after delivery).  My husband didn’t even notice the flowers when I placed them on the dining room table because he thought I’d grabbed some old flowers from the grocery store! He’s so disappointed the flowers were such a flop but I’m grateful to him for the lovely gesture. We won’t be using this florist again.

 7 years ago (09-02-2018)

Avoid.  Five days in advance of VDay, placed an order online for delivery on the 14th.  Flowers were never received by recipient on 14th.  Called on the morning of the 15th to report.  Told I would get a call back when they determined what happened.  At 11:11am on the 15th, I receive an email indicating a delivery was just made (it wasn't).  Follow up again with Caruso at the end of the day and now they claim to have a record of a delivery on the 14th at 2:45pm.  No idea if that is true, but I do know that no flowers were received, customer service was terrible, and they better not charge my credit card.

On our business account, we once had a card go out with misspellings, including the company name. 

I should have known better.  Use Caruso at your own risk.

Edit:. Are you publicly accusing the gentleman you referenced of theft?  Why would you ever post such private information?  The recipient knows him and he indicated to her that no delivery was made for her on the 14th or 15th (when I received the erroneous delivery email).  Also, the delivery hub doesn't work as you indicated.  Notice of a delivery is sent by email and they have to come pick it up. No email was ever received by the recipient. End result is you charged me for something that was never received.  You can fix it by issuing a refund. If you really wanted to fix this though, you would  have called me instead of responding here.  That's customer service 101.  Giving Caruso a one star rating seems one too high.

 7 years ago (25-02-2018)

Thank you for saving me! I should have gotten the flowers the days before but this is the only place for flowers on Sunday morning. They were beautiful and smelled great too

 7 years ago (18-12-2017)

Caruso's opens at 6:00 a.m.!  We ordered a beautiful basket of birthday flowers and a box of chocolates for our son's girlfriend to be delivered to her office on their first run of the day.  They didn't let us down, and we saw the photos - she said they were the talk of the office.  Thanks Carusos!

 7 years ago (27-10-2017)

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