CENTURY 21 Doug Anderson & Associates, Inc.

Reviews, get directions and contact details for CENTURY 21 Doug Anderson & Associates, Inc.

Address: 1727 W Ave K #102, Lancaster, CA 93534, USA

Phone: (661) 945-4521

Website

State: California

Zip Code: 93534

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Reviews

Illegal deductions from security deposit. Make sure you know what your rights are as a tenant! They are not legally allowed to charge cleaning fees for normal wear and tear! They are the worst. Never again will we use them.

 9 years ago (27-07-2017)

Nice atmosphere and a great staff that's glad to help. 

 9 years ago (26-05-2017)

As a former Realtor, Commercial Broker, and property manager for 15 years, with offices in 3 states, I have more than a little experience in rental management. From July of 2012-July 2013, I had a very bad experience as a residential tenant with the property management side of this brokerage. Throughout the tenancy we had numerous problems with the home including malfunctioning of the heating and cooling system, stove knobs falling off causing serious gas leaks, fence boards falling off allowing neighbor's dogs from three sides to enter the yard,  main front door locks not working for months, screens missing, weeks of lawn care missed that were supposed to be included in the rent, and withholding of the bulk of the deposit. When I questioned the withholding of $330 for 11 knobs for a stove that only has 5 knobs, they said we broke 11 during the tenancy.  We were charged for cleaning windows and screens that were dirty when we moved in, etc, etc. We loved the home, it was my wife's first dream home, but never again through this company.

I did everything I could to resolve the above issues speaking with the broker in charge of the office, the property manager, and the assistant property manager in a conference call. It was three against one, and of course, they were right about everything: I damaged the property and left it in deplorable condition.

I suggest if you decide to rent, that you document every single thing in writing, the condition of the property with pictures, do your own pre-move in inspection with pictures showing scratches and tears in detail inside and out, and submit it when you sign the lease, keeping a copy for yourself. (They tried to charge us for things they said at the onset were pre-existing .) If you see problems, document them in writing at the onset of the lease. Submit ever maintenance request in writing, (they ignore their online maintenance request system.) Send the maintenance request as certified mail, and get a receipt. Keep all your records in a safe place. Keep a copy of everything, You will probably need it. Do not depend on their staff to take a maintenance request over the phone. We had to ask over 5 times to get the front door lock repaired. Each time they acted like they had never received the request or had already fixed the locks Beware..

 13 years ago (15-10-2013)

Great staff!!

 9 years ago (30-03-2017)

The largest property Management company in the Antelope Valley. Serving the community since 1973.

 13 years ago (09-01-2014)

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CENTURY 21 Doug Anderson & Associates, Inc.

Reviews, get directions and contact details for CENTURY 21 Doug Anderson & Associates, Inc.

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