Century Travel

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About

Established in 1982 in the Rollingwood/Westlake Hills area of Austin TX, Century Travel is locally owned & operated by WHS graduates helping our friends & neighbors explore the world with safety & style.

Story

Our travel consultants help our clients create trips to be cherished for a lifetime, every time they travel. Through our 30 years in business and our affiliation with award winning luxury travel group Ensemble, we have VIP level connections with top-tier travel providers around the world.
Our consultants research the travel market daily and understand how best to use those connections to get the best value without compromising quality or service.
Whether you prefer a quite getaway surrounded by legacy luxury or a high-energy adventure surrounded by cutting-edge cool, we have the connections to help make your travel experiences memorable for the right reasons!

Address: 2714 Bee Caves Rd #101, Austin, TX 78746, USA

Phone: (512) 327-8760

Website

levart.yrutnec@snoitacav

State: Texas

City: Austin

Zip Code: 78746

Opening Hours

Monday: 9:00 AM – 5:30 PM
Tuesday: 9:00 AM – 5:30 PM
Wednesday: 9:00 AM – 5:30 PM
Thursday: 9:00 AM – 5:30 PM
Friday: 9:00 AM – 5:30 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

I have used Century travel to plan 3 trips in the past.  Most  recently Cheryl helped me plan a trip to New Zealand and was extremely helpful with the planning.  The hotels, excursions, and flights all went off without a hitch.  She also helped us limit our scope of the trip since there is only so much you can do in the time you have.  We went back and forth with about 3 different itineraries until we figured out what we really wanted to do.  Cheryl's attention to detail and excellent communication made the planning process really easy.  The fee for her services was extremely reasonable for something that would have involved many, many hours if we were to do it ourselves.  It was a dream vacation and we could not have done it  successfully without Cheryl's help.

 7 years ago (19-04-2018)

Cheryl McPhail planned a trip to Italy for myself, my husband our three adult sons and one girlfriend.  The entire trip was simply perfect.  She scheduled all transfers which turned out perfectly.   Excellent vehicles, good drivers and each transfer was perfectly on time.  We started our trip in Brescia to see family and then went to Florence and Rome.  The private tours and sightseeing trips were fantastic. Knowledgeable guides, perfect choices for times, locations and variety!   We did private tours of the Vatican and Colosseum as well as spent a day with a driver in Tuscany. Each one were fantastic.  She selected the Brunelleschi Hotel in Florence and it was an incredible hotel to help experience Florence!  I asked Cheryl for a low stress trip for me and she took care of all the small and large details so I could focus on experiencing the wonder of Italy.  I highly recommend Cheryl for your next trip!

 8 years ago (05-06-2017)

Cheryl planned a fabulous trip to Italy.  We travel frequently and this was this was a trip of a lifetime.  The best!

 9 years ago (13-12-2016)

Joanne helped me with a trip to Whistler over Christmas and it was perfect.  Lissa is currently helping me with a trip to Lake Tahoe and it has been very easy.  I don't see why you wouldn't use this firm as their rates are extremely reasonable.  Let them do the research for you; they will save you time and will likely save you money by knowing the best deals.

 10 years ago (28-01-2016)

Would you hire a general contractor to remodel your kitchen without first asking about their experience, pricing, insurance, and etc.?  Probably not and for good reason.  Is hiring a travel agent any different?

There are many articles on the web that suggest asking critical due diligence type questions before hiring a travel agent.  For example, does the agent have experience with booking travel to the specific region and if so how much experience?  Has the agent personally traveled to the region?  how do the consultant fees work?   Are there any booking fees in addition to the consulting fees?  When and how are payments handled.   What are the specific services provided?  Does the agent provide after hours communications in case there is a problem with reservations and etc.?  Etc. etc.

Recently I contacted Century Travel In Austin, Tx on a quest to hire an agent to help book a trip to Italy.  The receptionist was great and put me in contact with an agent.   In the initial contact with the agent (email), she noted that the first 20 minutes of the first meeting would be free and there after I would incur a consulting fee.  I explained that the fee would not be a problem once I decide to hire century travel as my agent but before deciding that I would like a face to face meeting to ask my due diligence type questions.   From there the communication between myself and the agent went down hill.  The agent all but refused to answer any of my interview questions.   The last communication I had with agent I asked about a manager or owner.   The agent promptly replied that the manager is already aware of our communications and essentially said they did think they were the agent for me.

At the time of this writing, I have not had any contact with the manager even after leaving both an email and voice mail message.

I ask you, is it unreasonable to perform due diligence in hiring a travel agent without incurring a consulting fee?  I have no issue with consulting fees once I have hired an agent and consulting work actually begins.

 10 years ago (12-09-2015)

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