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Champs Sports

  1. Pennsylvania
  2. Wilkes-Barre Shoe Store

Reviews, get directions and contact details for Champs Sports

Story

Champs Sports provides your head-to-toe sport inpsired hook-up with the latest kicks, apparel, and accessories.

Address: 105 Wyoming Valley Mall, Wilkes-Barre, PA 18702, USA
Phone: (570) 822-5930
State: Pennsylvania
Zip Code: 18702


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Reviews
The Store opens at 10am I Called At 10:01am to confirm if they had a specific sneaker and size,was told "yes We do have them" By the sales rep Joselin.out of excitement I asked again for verification on the size needed,was told "Yes"!.in Response to her confirmations i had let her know that I was on my way, took me approximately 45 minutes to an hour to get their,when I arrived i made it clear that I was the one who called on behalf of the sneaker and size That was garunteed in stock.,sadly in a unprofessional way I was told they didn't have nomore they just sold the last 2 pairs to the customers who stood out side waiting for the store to open which didn't add up because I called at 10:01am during opening.,as I stood their thinking this must be some kind of prank, joseline who at that moment stated "we don't hold retros"(not even for an hr at least) gave very poor customer service and satisfaction on top of having me come out my way to be disappointed,I wasn't informed on when more will be In stock,wasn't offered any online shipping,not even an apology was given For such inconvenience,just careless attitude and vibes towards the situation so I went right next door to finish line hoping they had what I was looking for and they did but not in my size however,immediately I was offered additional service like "next day shipping","A delivery at my door"and a heads up on a soon to be released sneaker similar to the one I was going for ,was also told by the sales rep in finish line that they do "fairly" holds for customers up to 24hrs!,To avoid what I experienced at this champs ,i ended up paying $30 more with the next day shipping service but it was worth it ,the rep made me feel better unlike joseline at champs so at least now Im getting fresher sneakers instead of the last remains ppl tried on left and right
7 years ago (17-08-2017)
So one guy tells me they have utrla boost and one lady tells me they don't my friend goes ten moment's later with the same size shoe and gets them
7 years ago (13-08-2017)
the staff was absolutely awesome! especially the gentleman helping us tonigh!
9 years ago (15-08-2016)
Cool sneakers and clothes. Lots of the same styles in different colors. But they never have my size. Just wish they had more fitteds
10 years ago (09-07-2015)
Excellent experience. Found exactly what I wanted and the workers were extremely friendly.
10 years ago (21-11-2014)
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