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Reviews, get directions and contact details for Chanello's Pizza

Address: 5300 Kemps River Dr #118, Virginia Beach, VA 23464, USA
Phone: (757) 523-1000
State: Virginia
Zip Code: 23464


Opening Hours

Monday: 10:00 AM – 1:00 AM
Tuesday: 10:00 AM – 1:00 AM
Wednesday: 10:00 AM – 1:00 AM
Thursday: 10:00 AM – 1:00 AM
Friday: 10:00 AM – 3:00 AM
Saturday: 10:00 AM – 3:00 AM
Sunday: 10:00 AM – 1:00 AM


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Reviews
Never again. Ordering from Chanellos was a horrible idea. They burned the first 2 pizzas we ordered. We called to complain and the manager or whoever it was didn't apologize, and then they delivered 2 more pizzas that were even more burnt than the original ones. We ended up just going in person to get a refund and ordered papa John's instead. Don't waste your time or money.
7 years ago (28-10-2017)
We ordered a medium pizza and 3 waters, and a can and a 2-liter of Brisk. They didn't have cans of Brisk and asked if we wanted another can, so we chose Sierra Mist. 30 minutes later they delivered a hot pizza, and two 2-liters: one Sierra Mist and one Brisk. They didn't even charge us extra! It was a pretty awesome experience from ordering to eating. The pizza was just the right ratio of crust to cheese/sauce/toppings. Honestly I wish we had those in our freezer instead of Digiorno (sorry Digiorno). Great food and great customer service.
8 years ago (08-06-2017)
The food is usually good and it's very easy to order online, HOWEVER, I suggest ordering BEFORE you get too hungry because I'm always waiting at least an hour, each time I call I always get the same response. "I apologize for the wait, but your order is en route." Usually, I'm not too upset but this time the food was cold.
8 years ago (08-11-2016)
Military new to the area. Was excited to find a pizza chain that was open late. Called the Kemps River Dr shop at 1245 am only to be told that they were closed. I questioned and the manager I assume it was told me that they were done delivering for the night. Very disappointed. Did end up getting a delivery from the other Chanellos shop on Indian River Rd. The manager said that I was way out of his delivery zone but that he would send one of his drivers to bring me a pizza anyways because the other shop was closed for some reason. I told him that it wasn't necessary because by now it was like 110 in the morning but he insisted and I gratefully accepted. The pizza driver arrived much faster than expected and I was so happy. Good people over there. They took care of me even when they didn't have to. A++++. By the way the pizza was awesome.
8 years ago (26-09-2016)
My experience is great i am friends with the employees and it is always on hook-up i just wanted to tip the world never eat yellow snow
8 years ago (10-01-2017)
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