Chase Bank

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Address: 1155 S Arizona Ave, Chandler, AZ 85286, USA

Phone: (480) 821-1527

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State: Arizona

Zip Code: 85286

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Reviews

Had a very positive experience. The staff was super friendly and very nice. Didn't had to wait for long, just 1-2 minutes.

 9 years ago (16-09-2016)

IIf you want good service bank ...do not hesitate to switch to Chase bank...They are the best at Chandler

 9 years ago (24-10-2016)

I have to make deposits every week to this bank because my employer banks here. It always takes FOREVER. There are never any employees around. There is one person in the lobby who directs you to the ATMs. They don't believe in personal banking. So if you don't have a debit card or you just want a person, you have to go down a hallway to the back. There is one person back there and they also run the drive thru, so there is often a line to wait. I finally started going through the drive thru (which is for business customers only) because I'd rather listen to music in my car while I wait. I bring the deposit in an envelope that can easily be opened and resealed. When I was going inside, I would open the envelope myself. So in the drive thru I wrote "please return envelope". The teller sliced the envelope open and then returned it. I asked her to please not cut the envelope next time as I reuse it every week. She snapped back at me that I shouldn't close it if I didn't want her to cut it open. I showed her through the window how easy it was to open and she just rolled her eyes and told me to buy another envelope. It is not up to me where my employer banks, but the lack of attention/respect for the customer at this bank (and this particular branch) ensures that I will never bank there.

 9 years ago (26-08-2016)

This has been the most pleasant experience I've ever had at a bank. Friendliness, efficiency and going the extra mile is the reason why I wouldn't mind the extra drive to visit this branch again.

 9 years ago (09-03-2016)

My name is Raphael Downes, I just moved to Chandler to take a job, this was my first experience with Chase Bank here. 

I walked in and immediately felt very unwelcome and profiled. The banker Claudia gave me a halfhearted greeting from her desk, after she watched me stand in the front room for a few minutes looking lost.

She was extremely pretentious and made it painfully clear that helping me was a major inconvenience. Once she told me she could not help me with my concern she stared at me in silence, as if I was supposed to take my cue to leave. I politely excused myself and will never return to that branch, and will most likely be looking into opening an account with Wells Fargo, where they smile and treat people like... Well people!

 9 years ago (14-03-2016)

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