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Reviews, get directions and contact details for Chase Bank

Address: 7354 Spout Springs Rd, Flowery Branch, GA 30542, USA
Phone: (770) 965-9479
State: Georgia
City: Flowery Branch
Zip Code: 30542


Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed


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Reviews
I visited this branch, which is the closest for us, when we moved to the area. The two individuals that I had contact with seemed very snooty and acted like they were above dealing with us, as if we were hillbillies. We were used to such fine and friendly treatment in the Ft Myers area that this place was a shock to us. I briefly thought about ditching them as our bank. Today they will get a second chance as we have to go there for another transaction. I have to say that we visited a different branch in Cumming and were treated fabulously. They were friendly and nice just like in Fort Myers.
9 years ago (20-02-2018)
Would give less stars if i could. I came in a month ago to open an account. When i walked in the door i was greeted politely by 2 ladys and i asked id like to open an account. A lady said that thers no more appointments today. I was confused because no customers were in the location and they had been open for an hour. She told me that ther is another chase bank 25 min away in buford with 2 people that could open accounts there. So i got in my car and called buford chase bank. I asked the lady on the phone if i can make an appointment to open an account. She says we dont take appointments and you can come right in now and we can help you.
9 years ago (03-03-2018)
If I could give ZERO stars, I would. I have been a Chase customer for many years, and this is by far the WORST branch to do business and personal account relations with. Every time I have been here, they are rude and hasty, and most of the time, unable to solve my problem. I always have to end up going to the Dacula branch to get my issues resolved. Today, I came into the branch with a fraud emergency (Chase had told me on the phone to visit a brick and mortar branch to prove my ID) and the man working the teller counter was incredibly rude. If I had not visited so many other branches that are incredibly hospitable and professional, and had to base my opinion solely on this branch, I would run like hell from doing any business with this branch. The banker, Tristan, is their only saving grace!
9 years ago (24-04-2017)
Had a mix up with my checking account opened online and had to jump through some hoops to get it right. Ryan and Tristan were awesome. They took the time to find my money and have it moved to the correct account, if not I would have been out $350. Ryan also personally called me to follow up and make sure I knew everything had been corrected. In this day of so much of banking being electronic it's nice to see this branch takes the personal side of things seriously. Job well done.
10 years ago (05-11-2016)
Very nice clean location, free coffee, friendly staff.
9 years ago (17-08-2017)
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