Chase Bank

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Address: 7980 S Howell Ave, Oak Creek, WI 53154, USA

Phone: (414) 768-5649

Website

State: Wisconsin

City: Oak Creek

Zip Code: 53154

Opening Hours

Monday: 9:00 AM – 6:00 PM
Tuesday: 9:00 AM – 6:00 PM
Wednesday: 9:00 AM – 6:00 PM
Thursday: 9:00 AM – 6:00 PM
Friday: 9:00 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

Dear Erica,

Thank you for being extremely rude while I was just trying to deposit money for my sister. I didn't know it was THIS bank's policy to not accept cash because others have, but I complied and went to get a money order.  You didn't explain that to me another customer did because, like I said, you were very rude and the other customer noticed this too when he happened go where I got the money order. (Across the street)

I realize I don't bank here (for so many reasons) so you probably don't think you have to give me the same level of service as the guy ahead of me that you were very cordial with.  I realize that you don't know that my mom just passed and I was depositing money in my sister's account to help her with the baby she had two weeks before my mom passed, but that is the only reason I stepped into this location twice today. I will remember to go to another location when I have to do this again. Good luck, Erica.

 8 years ago (25-05-2017)

My favorite part of this branch is that I never have to go in (and that's a good thing). Now, you ask, why the five star review? Chase has always been the industry leader in self service banking. I can do everything I need to do on the app except take out cash, for which their are two drive through ATMs at this branch.
Now, say I wanted a crisp, $50 bill for a graduation or wedding card? Walk into the branch, fill out a withdrawal slip, maybe one person in line ahead of me, and when I present my completed withdrawal slip to the banker, I don't even have to ask, they ask if I want a crisp $50 bill for a graduation or wedding card. Five stars for never having to go into the branch, and five stars for the excellent service provided on the rare occasion I do.

 8 years ago (14-05-2017)

Curtis was very helpful, friendly, informative,and made opening an account easy. Thank you Curtis for your patience and friendliness!

 8 years ago (02-10-2017)

Very friendly and polite bankers who try to help with everything and the place is so clean and has a cool ATM inside you can choose how you want your bills. Loved it !!!!

 9 years ago (17-02-2017)

Staff was neither knowledgeable nor friendly. I tried opening an account, but was given the run-around for documentation even though I called in advance asking what was needed. When it comes to customer service, Chase never fails to fail as a bank.

 9 years ago (21-11-2016)

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