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Chase Bank

  1. Central Sacramento
  2. Parkway-South Sacramento Atm

Reviews, get directions and contact details for Chase Bank

Chase Bank
Address: 1300 21st St, Sacramento, CA 95811, USA
Phone: (916) 440-0102
State: California
Zip Code: 95811


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Reviews
Great customer service. My work paychecks have been bouncing on a regular basis so I'd be going to where they bank and paying the fee to guarantee there's money in the account before I try to cash it. I finally got sick of paying the $8 and decided to open an account. Luis was very helpful and straightforward. He even helped me get things set up on the computer, which is usually my most dreaded part (technology isn't my forte). When my paycheck bounced again, I'm sure I exhibited frustration, but Luis was very kind in his words and gave me his card if I have any future troubles. I like that almost everyone I've dealt with at this branch has been caring and treats you like a human.
8 years ago (27-06-2017)
Outstanding customer service! Luis and Thuw gave the most excellent customer service I've seen at a bank in a long time. Lets me know that they still care about having relationships with their customers unlike most banks!
8 years ago (22-05-2017)
always have positive experiences here! they have convenient ATMs outside for after hours use and really nice fancy ones inside too. cashiers have always been friendly and timely. have never had an obscene wait. they also have their own parking lot which is SO convenient for a midtown/downtown location as street parking can be difficult to find sometimes.
9 years ago (09-12-2016)
The teller staff are all very courteous but there are too few of them. It appears that Chase is attempting to replace them with indoor teller machines, they have 3. When dealing with money I prefer have a living, breathing human being assist me with my transaction (this branch only has 3 tellers, at best, that fit this description), not a mindless computer, to answer any questions I may have. Because of the bank's inception of their machines you can always count on a substantial line of customers that don't use the robo-tellers accompanied by a long wait thereof. It feels like Chase wants my money in there coffers without having to provide any personal customer service.
9 years ago (02-12-2016)
Save yourself the trouble and go to another branch. 3 girls in here just staring at us. One on the phone, the other two just doing NOTHING.
8 years ago (10-06-2017)
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