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Reviews, get directions and contact details for Chase Bank

Address: 746 Miller Valley Rd, Prescott, AZ 86301, USA
Phone: (928) 771-6246
State: Arizona
Zip Code: 86301


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Reviews
I give Chase Bank 0 stars. Everything is so difficult for this bunch of idiots here. Always long lines and no tellers. Very unprofessional. Seems like they recruit from fast food restaurants. Too many fees for very little service. Also why is there a 10 day hold on my deposits? Everything is electronic or so it seems. When I write a check the mony leaves the account right away so why do they take 10 days to put it in my account. The only good thing they ever do is give my dog treats.
8 years ago (22-08-2017)
There is always a line for the drive thru teller and only one window open. They are so focused on everyone using the machine inside they have lost the customer relations part of banking. So frustrating to wait for 30 minutes to make a deposit.
8 years ago (06-07-2017)
I visited this location after receiving extremely poor quality customer service via the dispute and claims department. I came into this branch to work with someone face to face, to get my case handled, only to be told that all the bankers are busy and someone will call me to set up an appointment. I am still waiting for that phone call. In addition to being brushed off, they put me on the phone with the same people that had previously hung up on me. Very disappointed and plan to bank elsewhere.
8 years ago (27-04-2017)
I generally have good experiences at this branch. I'm not a fan of all the new automation, but they have staff assigned to help customers navigate the new style ATM's for deposits, withdrawals and other services. Would be 5 star if they had more person to person interactions.
9 years ago (28-12-2016)
Only one drive thru open, had to wait in line for s long time, only to be told they wouldn't accept a check that had already been signed over to my company. It'doesn't be nice to have a back work with me instead of against me. I wish there was a better alternative.
9 years ago (17-01-2017)
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