facebooktwitterpinterest
mobil menu

Chase Bank

  1. Texas
  2. Addison Bank

Reviews, get directions and contact details for Chase Bank

Address: 14250 Marsh Ln, Addison, TX 75001, USA
Phone: (972) 488-0066
State: Texas
Zip Code: 75001


Update Info
Similar places near
BBVA Compass BBVA Compass 181 meter The employees here remind me why I have an account at compass. Really nice and accomm...
Woodforest National Bank Woodforest National Bank 1 miles Terrible bank.
Texas Capital Bank - Dallas (Midway) Texas Capital Bank - Dallas (Midway) 1 miles
Capital One Bank Capital One Bank 1 miles Went through the DT on a Friday to pay my credit card. I sent up my payment and no on...
Wells Fargo Bank Wells Fargo Bank 1 miles Seriously I'm closing my account in the next week. This review isn't based off on on...
Comerica Bank Comerica Bank 1 miles Very very disappointed. Definitely worst customer service I have ever had. I just wan...
BB&T BB&T 1 miles One good employee at the branch. The rest are rude and don't listen to what the custo...
Wells Fargo Bank Wells Fargo Bank 1 miles Sadaf Azeem was very friendly and professional , she received us with a smile and lis...
Pioneer Bank Pioneer Bank 1 miles
LegacyTexas - Addison LegacyTexas - Addison 2 miles We have banked at this location for 25 years with 3 different banks. Legacy Teas peo...
Amegy Bank Amegy Bank 2 miles I needed some fast cash so, I went to the closest bank, Amegy Bank ATM, and paid $3.5...
Colonial Saving Colonial Saving 2 miles
BBVA Compass BBVA Compass 2 miles I'm a general manager and the representatives here aren't very helpful
ABC Bank - American Bank of Commerce ABC Bank - American Bank of Commerce 2 miles
Chase Bank Chase Bank 2 miles Favorite bank ever... The guys and girls that work there are very helpful and profess...
Sterling Bank Sterling Bank 2 miles
Wells Fargo ATM Wells Fargo ATM 2 miles
Think Finance Think Finance 2 miles
Reviews
I lost my debit card and license over the weekend and haven't really had a chance to look for it yet but I needed cash yesterday (Monday) so I went in to this location and let the teller know my problem and he was awesome at helping me. He just had me answer three security questions and informed me that I could only take out up to $100 per day without my ID or debit card. I said that was fine because I only needed $40. Fast forward to today (Tuesday), still no luck in finding it and needed to meet my sister who lives 2 hours away for something and planned on looking around her car since that's where I remembered having it last. I went back in to this location and let them know I had been in yesterday and still hadn't found my license or debit card and just needed enough cash to get gas. This time the teller had me write down the answers to 4 security questions and again informed me I could only get $40 per day and only one transaction per day without ID and again I didn't have a problem with that. He then tells me that he needs a supervisor's approval. Cool. Until I realized that the supervisor was an employee I overheard saying two employees were getting on her nerves as I was walking in. She then comes and proceeds to ask how long it had been since I lost my license, I let her know that I didn't think it was permanently lost I just needed to look a little harder and that it was probably in my sister's car. She then says that giving me MY OWN MONEY is a one time curtesy without ID and that she shouldn't even do it for me because my ID isn't lost, "someone else just has it". I tell her as far as I know IT IS LOST because I can't find it at the moment and I have already answered FOUR security questions for the teller. I also tell her that I have a work ID, a social security card, an old Chase debit card, and can even log in to my Chase account online to prove to her that it is my account. She proceeds to ask me where my direct deposits come from and also my last three automatic payments (?!). I give her all of that information and she still insists on repeating that she cannot help me because I don't have my ID. Finally, the teller gave me my $40 and I was so livid I just walked out but I should have asked to speak with her again privately because that is NOT how customers should be treated! I understand the rules about ID and appreciate the security concerns, HOWEVER, I was told multiple times that I could only make one withdrawal per day for no more than $100 without an ID and I didn't try to do anything more than that and I was able to answer my own security questions without hesitation! I was already considering changing banks but I am definitely switching now after this incident!
8 years ago (20-06-2017)
Great service polite employees
9 years ago (30-04-2016)
Super service
8 years ago (17-02-2017)
It did what I needed it to do that is all I want in an app
10 years ago (15-09-2015)
Comment on this business

Chase Bank map

to add Chase Bank map to your website;



Find nearby businesses, restaurants and hotels

Copyright 2024 | All rights reserved (v2)

Terms Of Service
Privacy Policy
Business Listing Service Agreement
0.0031 Loaded in seconds

We use cookies

We use cookies and other tracking technologies to improve your browsing experience on our website, to show you personalized content and targeted ads, to analyze our website traffic, and to understand where our visitors are coming from. Privacy Policy