Chase Bank

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"Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC."

Address: 4921 Bergenline Ave, West New York, NJ 07093, USA

Phone: (201) 617-8057

Website

State: New Jersey

City: West New York

Zip Code: 07093

Opening Hours

Monday: 8:30 AM – 6:00 PM
Tuesday: 8:30 AM – 6:00 PM
Wednesday: 8:30 AM – 6:00 PM
Thursday: 8:30 AM – 6:00 PM
Friday: 8:30 AM – 6:00 PM
Saturday: 9:00 AM – 2:00 PM
Sunday: Closed

Update Info

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Reviews

This bank used to give a good service but not anymore that’s the reason a few friends open a new account in a different bank

Do not use Chase ATM here for deposit! It stop working and I complained to cachier. They just responded that they can not do anything and I should call Chase. The note was made to my account after presser from my side. I call Chase and gave them all info from ticket I received from ATM and was insured that accident will be investigated in 2 hours. Guess what? It is already 30 hours since,  no money  and division responsible for that is closed! Unbelievable customer support.

Good morning i just leave this coment about the security lady she has to be remove from her job if you don"t want to lose customer..

I've been a chase bank customer for years and this is one of the worst branches I have been in. The tellers are nice and proficient. I understand when there's only 2 of you working a d many people in the bank it can be a wait.  The loans manager or financial planner in this branch was extremely rude and definitely thought he was better than the people he was giving service to. I almost took all my money out of my accounts that day, but ended up getting things done at another branch with better service.  Also the security guard was also extremely rude. Some middle aged woman with a serious attitude. It was like she was frustrated that there were a lot of people waiting so she started bossing people around telling them to spread out, even though we were clearly spread out already and then had a pile of people all on top of each other by the door because people didn't want to wait outside in the cold. Just an absolute clown show.  Go to another chase bank. This one is clearly poorly managed.

The old atm’s here are as old as chase but other than that pretty normal Chase branch and ATM location

These people were fast and efficient in getting my deposit taken care off. Because of thier excellent customer service I switched my entire banking over from TD Bank to Chase.  The customer service they provide, the way they follow up with thier customers is outstanding. I've never seen a bank like this. If you have any other banking - do it at Chase. You get more perks and treated with respect unlike banks like TD and BOA.

I'm so disappointed with the security lady she must have to be remove from her position because she has no maner for the customer thank u

This is one of the worst branches of Chase, Bergenline and 50th Street. On many visits here, the lines are almost out the door and they have only 3 teller windows open. I try to avoid coming here. The service is incredible slow. If you can ever get to the window though, the tellers are always friendly and provide great service.

SUCKS JUST LEFT the bank because CARLOS was so busy for 45 minutes and there was no customer there because the lady before me left because they made her wait for more that 30 minutes. How can you walk around customer know that they are waiting for you n you on your phone n not giving a F about them. First and last time in that chase.

I couldn't be more pleased with my experience today at this branch. I was lucky enough to be helped by Mrs. Paola Nunez. She took her time to explain all my options regarding a business account and successfully opened an account! Thank you Paola!

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