Chenal Restoration

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Address: 1419 Westpark Dr, Little Rock, AR 72204, USA

Phone: (501) 296-9690

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State: Arkansas

Zip Code: 72204

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Reviews

Horrible horrible horrible company DO NOT USE THEM     told us their services were free when we lost our house in a fire.  Even set us up a hotel for one night.     They tried to charge us 300 for the hotel which cost only 79 dollars a night. 900 dollars for boarding up 10 windows.    Stay away from them. They clearly told us we would not owe a thing for any of it.. horrible company horrible people

 8 years ago (07-06-2017)

RUN FROM THIS COMPANY!! I wish I could give a ZERO!!. Dishonest Theresa  never completed work after accepting an insurance check, refused to even call me. Theresa took a check from my insurance company made out to myself and Chenal for $6855 yet only performed $1539 worth of services.  I want overpayment money returned to my insurance company or myself for work completion !  I will go with another company and see her in small claims court.  Thank goodness for pictures!  And her own invoices!  I have all the evidence I need.

 8 years ago (14-11-2016)

We recently had a structural failure that resulted in significant damage to the ceiling in our house making the house almost unlivable. We immediately called our insurance agent and he put us in contact with Phillip at Chenal Restoration. Phillip came to our house the same day even though it was late in the day and walked us through the steps it would take to resolve our problem. Ultimately Chenal Restoration worked us courteously and quickly through getting the repairs done in a timely fashion. The quick response and professional service provided by Phillip and his crew at Chenal Restoration made an emergency situation so much less stressful and myself and my wife are so thankful our insurance representative recommended them. We highly recommend using their services. 
David & Lela Rooker
Little Rock, Arkansas

 9 years ago (21-07-2016)

My office building, and specifically my suite, was badly flooded over the Christmas weekend. I was incredibly skeptical about the degree to which it could be restored to functionality and the timeframe in which it could be done. Much to my surprise, within roughly 3 days the moisture in the air was all but gone and the carpets/floors dried completely. By the end of the work week the water was gone and the smell back to normal. The service was great and the crew were diligent and informative. I would not hesitate to refer them to anyone or hire them again if necessary.

 9 years ago (04-02-2016)

I wish i could actually give zero stars. The company is actually not located in Chenal but closer to 12th St. This company started a mold removal/restoration job at my home first stating that their specialist Mrs Theresa has never failed a mold test, she failed two at my home, the company only masked the mold with Kilz paint, which had to be removed by another company. The company also removes your furniture and possessions during this process (some items permanently without your permission) after being in a hotel for thirty-five days, I terminated this company from doing the remainder of my job,  but after I had reputable companies come and finish the job, Chenal Restoration took their time returning my possessions in monthly trips and without many of my possessions. Please dont be fooled by the nice demeanor of Phillip,  me and my wife were. I will be speaking with the Better Business Bureau, and possibly suing for my antiques which Phillip so nicely stated that "their was no market for my items to be sold" as his excuse for my items not being taken by them. Also get a recording app to record all phone conversation with this company just in case.

 9 years ago (16-05-2016)

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