Cherry Blossom Nail Lounge

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About

Manicures - Pedicures - Gel - Acrylic - Nail Art - Facials - Waxing - Eyelash Extensions

Address: 2500 E Workman Ave, West Covina, CA 91791, USA

Phone: (626) 858-2888

Website

State: California

Zip Code: 91791

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Reviews

Cherry Blossom is very good at their craft. The staff is very skilled and professional. I have never had a bad experience. They have an easy to understand menu with lots of choices. I do recommend calling ahead for an appointment as Cherry Blossom is in high demand. If you don't call for an appointment, you might have to wait a long time or not be able to get in at all...they are that good.  

 8 years ago (28-05-2017)

This place is not the same as it was when it first opened. They now charge too much and for things that elsewhere are part of the service. A gel manicure should include removal of the previous gel polish. It shouldn't cost extra. Especially if you're a regular customer and they know you got the previous gel manicure at their salon. It's now extra to remove the old gel. Ridiculous. Given that I was a regular customer, I asked about the extra charge. The owner / manager became upset and said it's always been that way (a straight up lie) and then proceeded to complain about me to the customer standing next to us. It was rude and unprofessional. Like a previous reviewer wrote, I too have received the "I'll make it up to you next time" line to no avail. I just let it go so to speak, but the last experience, and flat out rudeness, was the tipping point and I've not returned since.

 8 years ago (08-07-2017)

I usually have a great experience at Cherry Blossom, even since the new ownership.  However, today I had a pedicure and a gel manicure.  The girl that provided my services was rude and gave me the impression that she was doing me a BIG FAVOR by doing my nails. She was rough and just grunted at me without a smile and in a very snarky manner.  She also did a below average job on the gel manicure. She got the gel polish on my cuticle so now when it grows out I will have a "lip" "edge" at the back of the nail so they will start lifting after only a few days.  I complained to the owner, and his response was "I will take care of you next time".  What does that mean?  What he should have done was give me a discount or a complimentary service of some type to get my business back.  I will not go back and neither will any of my friends.  Had the owner made good on the complaint, I would of course go back for services.  Not now.  I find poor customer service very annoying - also, he charged me $4.00 more than I was charged for the exact same services one month ago.  Their loss, as I am one customer that they should have treated with some respect. 

 10 years ago (17-01-2016)

Very clean!! Great job my nails came out perfect!! It was nice that they open on Sunday. Very personal and easy to talk to. 

 9 years ago (21-02-2016)

                                 *** The best nail salon experience ever ***

I love this place. Kim (new manager) is super friendly, she offered me a glass of champagne while they did my nails and my pedicure, now ... I call that super service. Wouldn't you agree? My nail technician is amazing, sweet, creative and so good at getting nails of all colors and designs. I bet she can pretty much do any ideas you can think of.  I am a stickler for sanitation, this place is clean and comfy. I will definitely come back, and I will tell my friends too!  

 12 years ago (06-01-2014)

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