Cheshire Medical Center

Reviews, get directions and contact details for Cheshire Medical Center

About

Official Facebook page for Cheshire Medical Center/Dartmouth-Hitchcock Keene, Keene, New Hampshire

Mission

We lead our community to become the nation’s healthiest through our clinical and service excellence, collaboration, and compassion for every patient, every time.

Address: 580-590 Court St, Keene, NH 03431, USA

Phone: (603) 354-5400

moc.dem-erihsehc@retsambew

State: New Hampshire

City: Keene

Zip Code: 03431

Opening Hours

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Update Info

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Reviews

This place sucks very rude every time I call to schedule an appointment, and they never call me back when they say they will. Very disappointed

 9 years ago (22-01-2018)

It is hard to believe that this hospital still holds its reputation as it did 4 and 5 years ago. Really? Yes. The staff is considerably rude to patients and caretakers. Is this necessary? I think not. 

Please hire nurses that have a bed side manner. It would also help if the nurses and doctors took courses in caring for patients with kindness and compassion..

If I could have left less than 1 star, I would have. Refusing care is a no no. Shame on you Dartmouth. 

 10 years ago (09-09-2016)

The clinic used to have 2 registration areas. Been down to 1 for a few years and it's horribly backed when trying to sign in. Staff is there but volume of patients is overwhelming with the 1 registration area, good luck getting to appointment on time if you cut it close.

 9 years ago (01-05-2017)

Quick, efficient, friendly and effective service

 9 years ago (15-11-2017)

It is difficult to believe that such poor quality of care could exist in the Northeast in 2011. From scheduling to patient communication to matters of patient confidentiality, the Cheshire Medical Center at Keene is unprofessional at best and cruelly incompetent at worst. 

In the diagnosis of complex disease, there is no coordination of care between general practitioners and specialists. Administrative and nursing staff who serve as gatekeepers to physicians seem intent on keeping the gates closed. There is little effort made to facilitate timely scheduling of tests; there is little to no explanation of tests given or reasons for prescribing them; there is little to no follow-up after each stage of testing; there is no transferal of records to affiliated locations without persistent intervention from patient advocates. 

If you or a family member face a serious illness, run, do not walk, away from Cheshire Medical Center in Keene. Seek care in Lebanon, at the Dartmouth-Hitchcock Medical Center, travel to Boston, go to New York or any other major metropolitan area. 

If you are not in a position to do so, be sure you keep a file or notebook where you document every conversation, interaction, test, prescription, etc. If you are the spouse or parent of a patient and fear your advocacy could compromise the treatment your loved one receives, ask a trusted friend or other family member to come with you, advocate as necessary, and keep an eye on details.

 15 years ago (30-12-2011)

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