Chick-fil-A

Reviews, get directions and contact details for Chick-fil-A

Address: 8107 Russell Union, Statesboro, GA 30460, USA

Phone: (912) 478-0447

Website

State: Georgia

City: Statesboro

Zip Code: 30460

Opening Hours

Monday: 7:30 AM – 8:00 PM
Tuesday: 7:30 AM – 8:00 PM
Wednesday: 7:30 AM – 8:00 PM
Thursday: 7:30 AM – 8:00 PM
Friday: 7:30 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Update Info

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Reviews

Food is decent but the customer service is awful. The first time I went, I ordered two cookies and was told they had to bake and that it'd be ten minutes. I said that was fine. 35 min later, I still didn't have cookies. I got them around 40 minutes from ordering. And they were watery and halfway baked. The second time I decided to treat a friend there who didn't have any money at the time. I ordered two chicken sandwich meals. I was only given 1 meal. It took both my friend and I around 5 minutes of explaining to the girl there that I needed the other half of my order. She didn't understand even when I showed the receipt and the bag. The third time, today, I got a chicken sandwich and it was pretty good, but the girl who served me was friendly and flirty with the guy before me and absolutely cold toward me. Last time I checked, customer service requires you to be nice to customers. If I did that at my job (retail for 4 years) I'd have been fired on the spot.

 7 years ago (05-02-2018)

worst service ever. paid for minis and a biscuit this morning and and only received the minis. came back to get my biscuit and they were not helpful at all.... ran out of biscuits/ took them for themselves before helping a paying customer!!!!! i am outraged and very disappointed in the service here this morning.

 7 years ago (06-03-2018)

Half of the employees are kind and helpful but the other half stand around when there's clearly customers waiting on food that just needs to be bagged. Food quality for the most part is very good, though.

 7 years ago (24-04-2018)

Sometimes good, sometimes bad. The nuggets and chicken get smaller everytime I go. Once, one of my 8 count nuggets had a nugget smaller than a blueberry that came in my fruit cup. They also sometimes forget some of what you order and you have to get back up and ask for it. I once had a cashier carry on a 10 minute conversation about how "trashed at a party" she had gotten the night before. The only reason my boyfriend and I go is because we have the once a month freebie giftcards.

 7 years ago (06-03-2018)

I Love the Manager, and the line sometimes looks long between 5 and 7 but the service will be surprisingly fast! They take names on orders too, so you just have to listen for your name and you don't have to remember and listen for a number to be called. It's a great place, I have never had a bad experience, and if there are any problems then the employees will promptly take care of them with so much courtesy, it is wonderful to eat here no matter what time of day it is. And they clean the tables constantly after people leave, I Love it here.

 9 years ago (26-01-2017)

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