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Children's National Medical Center

  1. Northwest Washington
  2. District Of Columbia Hospital
  3. Colesville Hospital

Reviews, get directions and contact details for Children's National Medical Center

Children's National Medical Center

About

We don't just want kids to grow up, we want them to #GROWUPSTRONGER.

Address: 111 Michigan Ave NW, Washington, DC 20010, USA
Phone: (202) 476-5000
State: District of Columbia
Zip Code: 20010


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Reviews
This place is a disgrace. It has the most disorganized ER I have ever been to. My daughter had a fever and was vomiting so I brought her in to be seen. After being there for almost 5 hours and 90% of the people that came after me being seen, i decided to ask a nurse when the doctor was going to see my daughter. She told me very rudely that I have been called. Me and the other patients are bewildered because that is not true. Plus she just rudely left without giving any information on when we will be seen. I decided to leave and go to a different place. I will never go back there.
7 years ago (08-10-2017)
We had premature identical twin girls at Holy Cross Silver Spring. Lab tests at birth showed possibly issue with blood so we were sent after discharge to children's national to see specialists. Apparently this whole issue was deemed an emergency and so we took it very seriously and went as soon as we were contacted. Once arrived, it took hours to see anyone at genetics unit. From there, little was explained that made any sense and we were then sent to a whole different part of the hospital to have blood drawn. Not withstanding all of the issues up until this point, the blood drawing was a "horrific" experience. We were greeted by long lines at a general blood drawing wing and told we were to wait until our name was called. These were very premature infants surrounded by sick patients at a general hospital setting. Let alone an emergency situation which required our immediate presence over 25 miles away from our home just days after a preterm birthing process. I politely asked to be expedited but was refused and told we had to wait like everyone else. After another full hour we finally were able to have the blood drawn. And yet the person who drew the blood did not appear to be well trained or prepared to draw blood from premature infants nor were the facilities or equipment set up for this procedure. Still, he tried in vein (no pun intended) to draw blood. The children were screaming, I was frightened, my father-in-law was frightened, even the specialist drawing the blood was concerned and eventually had to ask for help. Total time at hospital over 7 hours to see a specialist and draw blood for special urgent care they requested and were supposed to be prepared for. I'm not saying that it wasn't worth getting the blood drawn to rule out any major medical conditions of birth with my new girls, but the overall experience was the worst I've ever had in a medical setting and I would not recommend anyone go to children's national unless it's an absolute emergency. And even in that situation please understand that the system is highly burdened, staff tend to be quite disorganized, and management is nowhere to be seen. I hope and pray your experience proves this review otherwise.
7 years ago (03-12-2017)
My grandson is in this hospital now, and my daughter in law stays with him. Hes been very ill, and i have heard nothing but great things from her regarding how the nurses and Doctors have treated my grandson. So thank you all so much for everything you are doing. Great job!
7 years ago (22-11-2017)
I took my son here for the first time. I am the type that usually tells people to stick to what they know. I usually take my kids to Anne Arundel Medical Center as they have a pediatric ER or his private doctor who is open 7 days a week. However, my son woke up crying in the middle of the night in pain. So I took him to Children's and we checked in at 4:53 AM we weren't called in the back until 5:30 AM and wasn't seen by the doctor until 7:30 AM and to only tell us his stomach pain and vomiting was because he was constipated and discharged at 8:00 AM. During our stay by 6:30 AM I asked the nurse when were we going to be seen she said it shouldn't take long because they are switching shifts. By 7 AM a medical student came to examine my son and ask a bunch of questions and apologized for the wait. She told me when its almost shift changes it gets really slow. So after she examines my son by 7:30 AM the doctor comes in and examines him and says he looks fine and healthy just constipated. I will follow up with his private doctor. I only chose children's out the norm because I heard their ER was good. Maybe I should've read the reviews first. Then the ER was not the cleanest. From the waiting room, to the bathrooms to the private rooms. I have been to cleaner ER's and Urgent Cares. They can use a nice overhaul in the ER department. Just NASTY! YUCK!
7 years ago (13-11-2017)
The nurses and doctors were all great in the ER despite having most of our visit done in the waiting room. I would go back to see them. The male ER phlebotomist was rough and incompetent. I would recommend not having him dig around in your screaming child’s arm with a needle.
7 years ago (30-10-2017)
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