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Chili's Grill & Bar

  1. Florida
  2. Palm Bay Restaurant

Reviews, get directions and contact details for Chili's Grill & Bar

Story

Welcome to Chili’s Palm Bay, FL, a place where there is always something new going on. From the look and feel of our restaurants, to our newest menu items, to the way we service our guests, to the freshest ingredients in our newest dishes – Fresh Is Happening Now. Ordering your favorites like our chips and salsa, Craft Burgers and more to enjoy anywhere is easier than ever. Simply order online, and we’ll have it hot and ready for you to pick up. Check out if we are in your area at www.chilis.com.

Address: 4702 Babcock St NE, Palm Bay, FL 32905, USA
Phone: (321) 984-0245
State: Florida
Zip Code: 32905


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Reviews
So for a chain restaurant, the food is good, what you would expect. The service isn't the best as they usually have plenty of tables open yet take forever to seat you. Servers are usually nice though. Really just stop in here for the buy one get one, only beer though (at least you know what you're getting as opposed to watered down drinks). Adding this review because of a recent visit.... Service was okay but I was waited on by other people more than my own server. She never came by, I had to ask for my check and the food was mediocre. Being a server myself, I understand demands bit we work off tips. If you're not working, what tip do you think you're getting?
9 years ago (14-09-2017)
Ate here twice. The first time was amazing and made me want to go back. The second time however. We arrived and were seated quickly. Three of us ordered alcohol while our designated driver ordered a tea. The waitress kept trying to make me try a drink that I didn't want, and continued on and on until I finally said fine. It was disgusting and nothing like the drink I had wanted. She ignored my brother (the designated driver) about his tea, bringing our drinks first and leaving his for fifteen minutes after we had ours. She also neglected to bring out his starter salad and later found out, she never took the order. My brother complained once to the manager before our food arrived. His was late to the table, and our mother's steak was raw and cold when she ordered it well done. They took it back and finally brought my brother's food. When her steak returned, it was still raw, and she refused anything else. The waitress made the excuse "the kitchen staff are super busy, and trying their best". She went to get the manager again who said he would take my mother's order off, and half of my brother's order. She then turned back to say she wasn't going to take off my brother's until it was pointed out how he had been treated. She huffed and gave the full order off. The waitress then ignored us for the remainder of our meal, focusing on other customers and zipping past our table. My steak was fine, but they were out of broccoli and cauliflower. They substituted green beans that tasted like they had been freshly gardened that same hour. As in ripped from the dirt, steamed a second, and slapped on a plate. The waitress seemed more preoccupied in offering us more alcohol than food or much of anything else. Very drastic change from the first visit.
9 years ago (29-06-2017)
I actually enjoy going to Chili's. Curb-Side (park at curb-side & walk-in to get your order) but its ok because its easier to check the order before your get home. ***Although the VERY LAST THING they should put in your boxes is the FRENCH FRIES. Maybe (just a suggestion) when you see the car for the order pulling up (put them in) or ask what time they will be there, instead if just telling "Your order will be ready in 15-20 minutes". I know for s fact that it takes me 10 minutes just to get out of my house then another 15-20 minutes before I even get everything done before I can get to Chili's. This way I can ensure my family and myself have Hot/WARM Food. 90% of the time we have to reheat the food. Thank the Lord the mini oven makes it taste the same and doesn't ruin the food. But there is ONE experience that is still leaving me unsatisfied. A few months ago, I took my daughter in for soup, salad, and nachos all you can eat. Well we didn't want the nachos and the waitress Volunteered to just give us a to-go package for each order and that was fine because of my family at home that day. And when we got home I realized they weren't in there, I don't like paying for something but not receive it. I tried to order without them she said that wasn't possible. Well I called and talked to "The manager, she is really nice, petite ,short blonde hair, she makes sure to come to your table at least once sometimes twice, talks to you and is one of the beat managers I've met in a long time. BUT she asked if I want her to just mail me a coupon or gift card I don't remember, or go up there and get the chips and I gave her my name and address because I was home and to drive up there for 2 things of chips. But I still haven't received anything from her so I honestly have been yet. Not say I won't but that is really disappointing.
9 years ago (17-08-2017)
Terrible service. I had a To go order and couldn't use curbside service because there was nobody to work it. I walk into a filthy dirty restaurant piles of food and dirt swept up just left on the floor with the broom leaning against dirty tables. There is NO ONE around to greet or help direct me with my order. I finally track someone down after wondering around for 5 minutes I was told to go to the bar so I do - bartender was on the floor chatting with a table we make eye contact- she ignores me and continues talking I stand there like a jerk while she glances at me 2 more times!! And still ignores me. I see a to go bag at the end of the bar I walk down there I get the bartender to finally acknowledge me and ask her about the bag there and my order and all she rudely says is "she's taking care of it" guess she was talking about the Chili's ghost as NO ONE was standing there. All in all I stood in the restaurant for a half hour trying to get some service and my order. The food was OK the burger buns were like sponges of grease. Gross rude employees and just generally a horrible experience. There's a ton of other places to waste good money on. And the absolute kicker was how the employees expect a nice tip at the end and complain to each other about having to make change!! Wow.
9 years ago (16-09-2017)
Excellent server staff. Good selection and great tasting food. Only complaint is that the chips and salsa, which used to be free in the bar area, no longer are.
9 years ago (05-11-2017)
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