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Reviews, get directions and contact details for Chili's Grill & Bar

Story

Welcome to Chili’s North Olmsted, OH, a place where there is always something new going on. From the look and feel of our restaurants, to our newest menu items, to the way we service our guests, to the freshest ingredients in our newest dishes – Fresh Is Happening Now. Ordering your favorites like our chips and salsa, Craft Burgers and more to enjoy anywhere is easier than ever. Simply order online, and we’ll have it hot and ready for you to pick up. Check out if we are in your area at www.chilis.com.

Address: 25061 Country Club Blvd, North Olmsted, OH 44070, USA
Phone: (440) 777-0117
State: Ohio
Zip Code: 44070


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Reviews
Literally everything that could of went wrong did. Our waitress was extremely chatty but never followed through with anything. We ordered the loaded fries which came extremely quickly and were excellent, then we waited over an hour for our main entrees. For which, our waitress offered chips to keep us "happy." Then my girlfriend's fajitas came and my burger finally arrived. The burger was so charred I couldn't eat it, and I like burnt toast for breakfast. Our waitress offered to take it off the bill, and bring us free ice cream, which never came. Then the manager offered us a shot on the house, for which we gladly accepted...and it ended up on the bill. Our bill came about another half hour later, with the burger, shots, and dessert included. We finally had to get up and angrily tell the manager the issues. This actually resolved the problem and after two hours, a terrible meal, and awful service we got to go home. We love the Chili's chain but for the love of god do not visit this location.
8 years ago (05-08-2017)
For what type of restaurant this is it is great clean and efficient place to dine. I prefer locally sourced fresh food. I was treating an 8 year old for her birthday. She picked the place. For what she wanted it was perfect.
8 years ago (03-09-2017)
The lemonade was good. The chicken fajitas cane cold with old toppings....stale cheese, old salsa that was discolored. My mans pasta tasted like mac and cheese out of a box. It was supposed to be Cajun penne pasta. Just all around disappointing
8 years ago (17-10-2017)
I ordered the sampler appetizer and selected chicken tenders, cheese bites, and fried pickles. This should be easy. It's just deep fried frozen food. The chicken was OK. The cheese bites didn't taste like cheese or even really seem to have any cheese in them. And the batter was all falling off the fried pickles. My kids weren't as offended by it as I was but even they were surprised someone could screw up opening frozen food and deep frying it. The entire place needs remodeled. It's very dated. And it seems like it's dirty. My stomach was very upset for the next two days after eating here. One positive note is that the wait staff was really pleasant.
8 years ago (07-08-2017)
Nothing good to write here, daughters drink tasted funny, wife's food came cold, my baby back ribs was not good. My cup of water day empty and the place isn't even busy. See this as a one time trip!!! Never had a manager take care of an entire bill before but this manager did plus made me a to go meal I will have tonight at work. Upped my 1 star to 3 for the efforts made. We may try again, wife liked her food after it was remade and delivered hot.
8 years ago (20-07-2017)
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