Chili's

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"Founded in 1975 in Dallas, Texas, our heritage continues to be a key part of who we are and how we serve our Guests. We take great pride in our purpose of connecting with and serving our Guests and giving back to the communities in which we call home. We are known for our bold flavors and expertise in Burgers, Ribs, Fajitas and Margaritas; as a technology pioneer leading the industry in the creation of the digital Guest experience; and, as a company that puts our people first and fosters a culture of family that makes every ChiliHead feel special. Dine-in, curbside or delivery."

Address: 7621 FM 1960 Rd W , Houston 77070, TX, US

Phone: (281) 469-2200

State: TX

City: Houston

Zip Code: 77070

Opening Hours

Monday: 11:00-23:00
Tuesday: 11:00-23:00
Wednesday: 11:00-23:00
Thursday: 11:00-23:00
Friday: 11:00-00:00
Saturday: 11:00-00:00
Sunday: 11:00-22:30

Update Info

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Reviews

Another good chili's experience, got one of the fancy burgers they offer, the double bacon ranch burger or something similar to that. It could have come with more fries personally and they were out of Blue moon beer which was unfortunate, ended up getting a Modelo, I didn't catch the servers name but he was awesome and very attentive. The burger was really good though I will be getting another for sure in the near future

I would give this restaurant zero stars..but I can’t. So they get a one. I love Chili’s but this was the dirtiest Chili’s and most disgusting experience I ever had. Me and my husband wanted to go out for a special evening for our one month wedding anniversary. Chili’s is our go to for a quick bite.  We we’re NEVER greeted properly..we basically had A staring contest with this host or whoever he was. Like we we’re supposed seat ourselves or greet ourselves. What kinda service is that?  There were plates of food on every table in the restaurant and he seats us where there is a sight line of dirty plates..left overs and cups. We put in our entire order with the server because we always know what we want exactly.  One of the servers was yelling at the customer behind us because she said her order was incorrect..he said ‘that’s not my problem all I do is bring the food’ That is just plain UNPROFESSIONAL. I’ve worked in a restaurant before and they could of reassured the customer..take the food back and grab a manager. ANYONE with common since would know that!  We never received our drinks or appetizers. We we’re there for over 20 minutes. The pictures do NO JUSTICE to how dirty this place was. The servers had Durags on and honestly it just wasn’t presentable.  We just walked out and went to In and Out Burger next door.  It’s sad how EVERY Chili’s I go to is so understaffed but this one specifically is DISGUSTING..DO NOT GO!! I will never go to this dirty and disgusting Chili’s ever again.

Good service! I appreciate a server can remember what larger parties order and get it accurate. Food was good & hot.. That street corn is yummy!

Went with my husband to Chili's tonight and had an amazing time. Out server Michael was great! He made it a point to address us always by our names and that made us feel like regulars. His customer service skills are on point. Made sure we were happy with our food and drinks, and checked up on us frequently.  This kid has great potential!! Will be looking forward to our next visit

Customer Service was horrible. I had a empty drink my entire meal. Our food was burnt and sons cheese quesadilla were just chips with cheese on it. Possibly the worse Chili's we've ever been to and may not go back.

I went with a group of coworkers. We had the worst service ever. It took about 25 minutes just to get a drink and get our order taken. The restaurant was so slow. There was 2 other tables at the end of service where we were seated. They whole experience took almost 2 hours which was ridiculous. It was awful we couldn't get refills either. The glass of water I received tasted like it came from the bathroom sink. Literally one of the worst chili's I have ever been to.

I was very very disappointed and dissatisfied with my Togo order. I placed curbside and had to walk inside and wait 45minutes STANDING around looking at an Emply Togo counter. I say empty because the employees were no where to be found. The employees  would pop their head around the corner and look at about 10 of us  that were waiting at the Togo counter and didn’t ask us if we needed anything. They didn’t ask us if we were there to pick up. They didn’t ask us our name until we were basically shouting our names to be checked. My whole order consisting of 4 meals was cold when I got it. The steak I ordered looked like a pork chop. The color of the meat was grayish white. The meat inside the burger was also grayish white. Not sure why that is but that is not restaurant quality.  My ice cream on my dessert tasted like freezer burn. I definitely will not come back here for dining in or to go unless service improves . Hate that I spent $70 for cold under quality food.

The restaurant was not clean.  It took 35 minutes for apps to come.  Then as soon as our food came the waitress began offering to go boxes and drinks before i even took my first bite of food.  I will not be visiting there anymore.  i spent over $100 on four meals and am not happy with the service at allFood: 3/5

Hi. Never. Ever. Ever. Eat at Chili's.  Mom and I went because it's been since like 2007 AND we've both have been hearing about how amazing it was. IT WAS NOT. Service was trash. Food was trash. Drinks were trash. I like paying and knowing that my money was spent on something valid. Today it was not.  I will rather spend my top dollar else where knowing I'm getting what I paid for. Today was HORRIBLE. DO NOT GO HERE.

5 star review to Walker! Did an amazing job packing my food nicely and neatly.

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