Chipotle Mexican Grill

Reviews, get directions and contact details for Chipotle Mexican Grill

Address: 3539 Northlake Blvd , Palm Beach Gardens 33403, FL, US

Phone: (561) 249-8102

State: FL

City: Palm Beach Gardens

Zip Code: 33403

Opening Hours

Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00

Update Info

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Reviews

I dropped almost $50 on Door Dash for 3 tacos and 1 burrito, and the order was wrong in so many ways it's hard to comprehend how it got so messed up. If only the attention to detail was as high as the employees! If this was made by someone sober, I'm assuming they're inside the restaurant right now licking all the windows and taking shots of bleach. Save some chromosomes for the rest of us sport.

I don’t know where to start! I have ate chipotle several different locations & this is by far the worst one. The rice , corn chicken nothing taste the same. My husband had steak & he also said it didn’t taste the same. Like this really disappointed me . I normally go to the location in lake worth & from the looks & taste this is two different places. & it shouldn’t be. The customer service is terrible ! Didn’t greet us or anything rush through the board & everything. Got to the register & the cashier was very rude. Didn’t say nothing but the price. Which is crazy because my order is always 21.35 order the exact same thing each & every time. & this my 1st time eating at this location. & it came up to 22. Something. Like whatever you do don’t eat here. Floor & was dirty & so was the restrooms & the drink area. Customer service should be 1st but obviously that can’t be done here. Please go else where. I don’t care how far the drive is it’s worth you getting the real taste & better customer service along with better pricing.

Delicious food and great service! I would happily drive extra to this location.  I stopped in for a burrito bowl. I’m usually hesitant about asking for rice without cilantro because employees at other Chipotle’s have outright groaned in my face or said they don’t have unseasoned rice without looking. I was pleasantly surprised when Amari happily obliged and even told me that it was no big deal. She was friendly and made sure my order was made just right.

So contrary to the other reviews. I had a GREAT experience at this chipotle. The food was awesome which doesn’t always happen at chipotles the staff was really nice as well. It was quick, simple and delicious… which is exactly what I hoped for when going to Chipotle. I talked with the GM Jason for a few minutes and he was very very cool too. I actually highly recommend this location!!

I wish there was a negative star! Employee was so rude. I had just paid for my order and said oh no I forgot to get chips and guacamole. She told me no I can’t help you. You need to go the end of the line. We will never eat at this location again. Very unorganized. How hard is it to grab a bag of chips ??? I had also asked for a large quesadilla and was told I can only order that item on line. ??? What. Why? I am here placing my order in person and they said no we can not make that.

Customer service is horrible!!! I politely asked them to cut my burrito in half and the person preparing my food asked the cashier and she looked over at me, seemed like she was debating and then told me NO… LOL… Was anyone going to be harmed if they cut my burrito? Does it save the company money?? I don’t get it!! I’ll stick to my regular location off of Palm beach lakes where they don’t mind going a extra mile for the customers #pathetic

Do NOT order delivery from this location unless you like half-portion sizes of everything. Ordered a burrito and got half portion. Burrito bowl, half full. Large chips and queso and there were maybe 20 chips in the bag. Photos included. NEVER had such small portions from any Chipotle before.

Avoid ordering online from this place. Order came missing an item, very late, and terrible prepared. There is not way to complain or get your order rectified or your money back. I am never using this Chipotle again!!!Food: 2/5

Will not come back to this location. I placed an online order, paid for double protein, asked for double rice and double beans on one bowel and didnt get double ANYTHING. It was even written on the lids of the order and they still messed it up. I also ordered a bowl for my gf that was suppose to have double beans and her bowel had NO beans. Plus I live 30 min away from this location so I am beyond mad about this. DO NOT GO HERE. Ive never had this problem from any of the surrounding locations. Go to the PGA location. They always get it right

Horrible experience!! Ordered twice through DoorDash and order got canceled on both occasions due to somebody else picking up order. Need better organization and tracking of orders made via delivery apps.Service: 1/5

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