McDonald's

Reviews, get directions and contact details for McDonald's

"We are monitoring all local, state and federal regulations to provide customers with contactless ordering options. While some restaurants may have dining rooms open, others are serving customers through the Drive Thru, with Mobile Order & Pay on the McDonald's App, and with McDelivery®. McDonald’s remains committed to following the data and science with safety as our top priority. In response to the CDC’s guidance, crew and customers will be required to resume wearing masks inside U.S. restaurants in areas with high or substantial transmission, regardless of vaccination status. Masks are always required for customers and crew who are not vaccinated. In addition to performing deep cleaning, safety shields are also in place for protection."

Address: 9880 Florida A1a Alternate , Palm Beach Gardens 33410, FL, US

Phone: (561) 630-4634

State: FL

City: Palm Beach Gardens

Zip Code: 33410

Opening Hours

Monday: 04:00-01:00
Tuesday: 04:00-01:00
Wednesday: 04:00-01:00
Thursday: 04:00-01:00
Friday: 04:00-01:00
Saturday: 04:00-01:00
Sunday: 05:00-00:00

Update Info

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Reviews

I came back again to this McDonald's bc it's on my route home and to give it a second chance after the last bad experience here, only to find this experience was worse than the last one. Again I went in the evening, but thus time I went inside instead of going through the drive thru. As I waited on my order I was behind a man who ordered an apple pie and after waiting almost 10 min fir his food, only to be told they were out of apple pies. So the gentle said, well I will take some cookies, nope no cookies. The gentleman then said, I will take an ice cream, nope were out of ice cream too. Then the young man working behind the counter, told the customer, the lady just dropped you an apple pie. So wait....that means you did have apple pies, while you forced this customer to wait for nothing, right?? Uuuugghhh! Then as I am standing there waiting for my order,  I hear people behind the counter, talking about their vagina, I'm hearing the f- bomb being used back there, I see playing going on, it was ridiculous. Then  I received my food, my fries tasted like they have been refried, terrible. I asked for mayo on my sandwich, when I opened it up, it looked like it had just been thrown together, it was awful. Also look at where my mayo landed on my sandwich.SMDH.....the worse I ever seen at this location. Extremely disappointing. Now this time, I won't be going here again.in the evening

This is the cleanest, most pristine McDonald’s I have ever visited. The bathrooms are also very clean. You don’t have to use the Kiosk inside. Someone will come to the counter to take your order. I don’t like the kiosks, so I am happy about that! In addition, this McDonald’s still has the drink machines, so you can get your own refills! Congratulations to the manager!!

They are not opening & closing at advertised hours. I came by at 5:30 twice and was told the drive through wasn't open. Open time was listed as 6am  Later that week I came by the drive through at 11:40pm on Saturday and they told me they close at 11:30 when advertised hours are until 12.  Complete waste of tim  Honestly thankful now because I read in other reviews that they failed health inspection

The service here is a joke. Half of the staff were taking a lunch break eating Jerk chicken at a customer table speaking loudly in Creole with the employee tasked with taking orders actively ignoring customers in order to laugh and socialize with the other employees eating their meal. She finally walked over very slowly and leisurely with a mouth full of Jerk chicken to take my order and didn't even make eye contact. Immediately went back to eating more chicken and rice after taking my order, ignoring even more customers. Manager needs to check the video surveillance and fire some people. I felt like I was in a candid camera episode. I know these employees don't get paid much but this level of not caring is beyond the pale.

A whole joke if you ask me I ordered a cheeseburger burger add mayo and two strips of bacon get home realize the sandwich was lighter then usual and took a bite no burger patty nowhere in the sandwich just cheese, mayo, mustard, ketchup, and bacon either someone is moving to fast back there or just don't know what they're doing customer service was good tho and the restaurant was clean from what I saw

BIG WARNING! This is why stomachs hurt or glands swell after eating at bad restaurants. Absolutely disgusting food handling practices. Clear evidence of Cross contamination. Unhealthy food allergy practices by management. Super hard to get below 5 stars from me. First I worked @ McDonald’s. It was nothing like this when I worked there. I start by recommending stay away until management is retrained properly. Is unsafe. Went to the drive thru. Ordered a simple double quarter pounder/cheese, “no onion”. Got my bag. Pulled away. Stop to eat. Open box. The burger has a lot of onions hanging off it. I figure ok. They made a mistake. Not a big deal. I’m close. I go back through the drive thru. Strike 1. Waited a while. First person to come to the window was a manager. I explained they messed up my order. Showed them. She took my burger. Couple minutes later an employee hands me a new box. I asked if it’s right. No onion. She said yes. I left. Pull over to eat. Open box and see there’s skin from the onions imbedded in the cheese and laying accross the pickles in the ketchup. Strike 2. I went back to the drive thru. First person to come to window was same manager. I explained the employee handed me back the same burger. It still had onions on it. The manager took the burger back. Went out of view. Returned a minute later. Handed me a new box. Said she did it herself. I pulled away. Pull over to eat. Open the box. Notice the bun had been microwaved. Opened the burger. And see she just swapped the top and bottom meats. Put the onion imbedded cheese on the bottom and microwaved the burger. Though, I could clearly see the imprints in the cheese from the onions. Strike 3. Not to mention it’s now been 20 minutes since they first handed me the wrong order and they given me back the burger and cheese 3 times with onion in it. I simply ordered a burger with no onion. Now I’m out $7. Not eating the nasty burger. Now hungry. Wasted my time going there. Wasted my gas going there 3 times. Overall lost over an hour with the extremely poor management of this location. What are the area managers thinking? If this is what a store manager does. That means all stores owned by this family or company are run the same. That’s a BIG WARNING. For people all around Florida. If the manager does this. They are trained to do it and are training not only the current employees to cross contaminate and resell dead food. The Managers of this and all McDonald’s owned by this family or company to train all future restaurant owners that work for this company to resell dead food and cross contaminate food. When I worked at McDonald’s. It was understood we were trained to higher standards for we will be future restauranteurs. This is the crest of poor leadership from the top. The store manager would not do this unless trained that it is acceptable by the regional manager. This is bigger than just one burger. This is improper training being passed down to future generations. The videos employees are supposed to train on in store, strictly teach otherwise.

Driving home I went to this McDonald's and ordered a Big Mac meal.  The staff were friendly and quick to respond. As for the food, it was not quite what I expected. Yes, it was a delicious quarter pounder with cheese and french fries, but both were served piping hot. I think it's the hottest fast fast food I've had in years. So I pulled into a parking space to enjoy.

Worst McDonald's in the entire country. I've been to so many as a Truck Driver. I live close by so like a fool I continue to go there. Always getting orders wrong, closing early, rude stall who barely speak English with loud loud Haitian music being played at 9:00 pm you can barely hear yourself think. Truly should be closed down.

Waited 30 minutes for a McFlurry and they still messed up my order. Terrible service.

Went to drive thru on the way to work.  They messed up my order again.  How do you get the manager position if you can't get the orders right?Food: 2/5

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