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Chipotle Mexican Grill

  1. Mundelein
  2. Mundelein Mexican
  3. Mundelein Fast Food

Reviews, get directions and contact details for Chipotle Mexican Grill

Chipotle Mexican Grill
Address: 520 Townline Rd , Mundelein 60060, IL, US
Phone: (847) 393-4358
State: IL
City: Mundelein
Zip Code: 60060


Opening Hours

Monday: 10:45-22:00
Tuesday: 10:45-22:00
Wednesday: 10:45-22:00
Thursday: 10:45-22:00
Friday: 10:45-22:00
Saturday: 10:45-22:00
Sunday: 10:45-22:00

Update Info

related searches: Chipotle mexican grill menu, Chipotle near me, Chipotle mundelein menu, Mexican food mundelein
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Reviews
i would give 0 stars if possible. saw someone making a burrito with no gloves on. horrible customer service was standing there for well over 10 minutes and was completely ignored by all staff even though it wasn't very busy. portions are way too small and never enough meat in the burritos it's always like all rice. worst chipotle i've been to.
I ordered with meat, cheese and lettuce. And no meat, no cheese, no lettuce. When I open it was half size of the plate. It’s 2 nd time messed up my order! Horrible. Vernon hills location is much better.
AVOID THIS CHIPOTLE! They don’t give enough portions. There is a new employees who has some new trainings where they are only allowed to give you 2oz of each ingredient. My server was adding thing so much less than before so I had to ask her to add extra portions to my bowl. Then she tells me that it will cost me extra for this. WHAT IS THIS CHIPOTLE? For a $10 bowl you are going to charge extra for a spoon fill of extra corn? How much greedy you all have yo be to do this? I requested to speak with manager, and she also took the side of this new employee. She has no experience in how to take good care of customers and business. Chipotle is turning into SubWay strategy where if you ask for few extra Jalapeños they will charge you extra. Look what happened to Subway. They are almost not doing so well. And some new CEO comes with new training of 2oz each ingredient and extra charge for few extra PCS of food is just wrong. Take a look at many CEO mistakes such as JCP, KMart and many others. Change your harsh rules and stop charging extra for anything ingredients. Also look at the unhealthy OIL filled Chips. Yuck! I couldn’t eat them and had to threw it out. Guess what, I won’t be eating Chipotle for a while now and definitely NOT from this SMALL THINKING and NO personality place. I hope corporate will be reading my review. Because like this you will loose customers and I hope everyone knows about this. Hell may he I will open new chain exactly like this but do even better then guys. And see what happens to your stock price. Just sad to see such managers, stupid rules that don’t serve customers. DISAPPOINTED!
Amazing experience today. Photos speak for itself. Good vibes and great food!
As a loyal chipotle customer, I hate to leave this review, but I have to, this is worst experience I ever had, I would give 0 if I could, I ordered three pickup bowls, hope I can enjoy the dinner with my family, when I get back home, all three bowls have only 1/3 of plate of food, no cheese or lettuce, when I called the restaurant, the people when answered the phone said that’s because I did not choose those from app.I will never come to this restaurant.
I ordered veg burrito bowl and veg bowl from this location via grub hub and the rice was under cooked. Grub hub just refunded me 4 dollar for rice. That was so bad. There is no way to contact this location directly to place a complaint. I spend $30 for unsatisfactory meal.
To Chipotle employees and management: please make sure you drain the Mild Salsa and Corn, my burrito got soggy when I got home and was dripping the whole time I was eating it, but it was good food nevertheless. I called the store next day because I couldn't locate my Credit card. I couldn't get through to a person and the system told me that store doesn't have a phone basically?
It now makes sense after seeing other reviews, i thought we just had bad luck, but I have been here 3-4 times and there is always something wrong with the food, and i just want to focus on the food here. It was rice over cooked or under cooked, weird tasting chicken, but the last one was the worst, i got steak burrito bowl and the steak doesn't taste grilled, probably like old meat got reheat. Either that or the red sauce actually made me sick. I really regret coming here again, hoping something had changed. Don't go here until at least few good reviews
TERRIBLE CUSTOMER SERVICE. this was my first time at this chipotle and it looks so nice! however I will NEVER be back. the girls were extremely rude and they forgot half my order so I had to turn around and go back. I do not recommend going here what so ever.
If I can give this place 0 stars I would. The girl at the register was just on her phone with gloves on. Mind you I was the only one in the restaurant, she looked over and ignored me while her other workers were doing other things so I waited like 10 min. my burrito looks like a hot dog, she gave me half a portion of queso even though I asked for a full cup of queso for my chips. She told me I only have her 11 dollars when I walked in with 14 and left with $1. Which does not make any sense since my total was $11.50… the girl at the grill was making food with NO gloves. The manager Karen was there just eating in the middle of the restaurant. I’ve been to this location before and been yelled at by one of the employees as I was walking out and she said “fuck you” even though I did not speak to that employee and it was after I had paid. Never will I ever come again, this place either needs to get shut down or better people because for over a year the reviews have been the same.
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